We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Verve Broadbeach Apartments – reviews, photos

173 Old Burleigh Road | Apartment 27, Broadbeach, Queensland 4218, Australia
Hotel amenities
Verve Broadbeach Apartments
3.5 of 5 stars 6 Reviews
Which Broadbeach hotels are on sale?
See hotels
Write a Review

6 reviews from our community

    Trip type
Traveller rating
    4
    0
    0
    1
    1
Date Rating
Birmingham UK
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
“Very poor service”
1 of 5 stars Reviewed 30 December 2011
10
people found this review helpful

We rental the advertised 'five star' apartment through Gold Coast Property Rentals. The Verve is a wonderful building, great location and brilliant views however the holiday was ruined by the following:
1) The Verve is predominatly a residential block and you receive hostile vibes from many of the residents including the caretakers wife! not pleasant.
2) On the Boxing day we had relatives travelling to see us for a barbcue. We were informed on the morning of that visit by the caretakers wife that there was no gas available!
In the apartment we found;
3) towels with wear holes in them
4) bed linen with wear holes in them
5) the rooms contained a great deal of dust and rubbish around the floors
6) the shower flooded and we had to clean out the drain
7) we paid for two weeks interent facilities which stopped working half way through

If you can put up with the hostile residents I would thouroughly recommend the Verve as it is located near to all the facilities you need, shops, restuarants, beach etc.

I would definately not recommend anyone book through Gold Coast Property Services. They advertised this apartment as a five star resort and gave us 1 star services. When advised of the issues their response was simply ' you should have called us and we would have rectified the issues '. I may be wrong but when I pay for a five star service, I expect that service, I do not consider that it should be my responsibility to go around an apartment find the faults and have to report them on a daily basis to GCPR! I would consider that it is their responsibility to furnish the apartment to a five star standard in the first place!
Although the rental ad stated that internet access was available, this is by payment of $75 for two weeks. This I paid in order to keep in contact with relatives back in the UK. The only problem was the service stopped Christmas eve!
photos will be added in due course

Room Tip: Avoid using Gold Coast Property Rentals. All rooms at the Verve have ocean views, stunning
See more room tips
  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by MikeyBirminghamUK for Broadbeach
Ask MikeyBirminghamUK about Verve Broadbeach Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Fantastic Location & Views”
5 of 5 stars Reviewed 27 October 2011
2
people found this review helpful

Booked this property via Gold Coast Rental Properties & was very impressed with the price, service and the 3 bedroom apartment. Verve is located within a 2 minute walk to the heart of Broadbeach however just far enough away to keep noise at a minimum. Located directly across from the beach with no building to block your view. The apartments are self contained with full kitchen, laundry facilities and designer furniture. Facilities are awesome with minimal use, GYM, Spa, Pool, BBQ, Sauna and secure parking. Certainly a great place to have a relaxing holiday. There is no reception desk however Gold Coast Rental Properties was quick to answer any questions I had & their office is just around the corner.

Room Tip: 3 Bedroom high floor room number 41
See more room tips
  • Stayed September 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by Sydney_Columbus for Broadbeach
Ask Sydney_Columbus about Verve Broadbeach Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tokyo
Senior Contributor
32 reviews 32 reviews
Reviews in 21 cities Reviews in 21 cities
57 helpful votes 57 helpful votes
“Good value No problems with property managers”
5 of 5 stars Reviewed 17 May 2011
3
people found this review helpful

Book with GC property rentals and service from them was courteous. Could not ask for more since they handed me the keys to check in as soon as the contract cleaner gave it to them. A small inconvenience in that there isnt a front desk onsite but GCPR is only a short walk from the location of the apartment.
The apartment is well maintained given the age. Fully stocked kitchen.
When we stayed occupancy in broad beach was low with verve being less than 20 percent And peppers being less than 10 percent. Only Socorro and jupiters were busy
I paid $160 per night to stay in the 2 bed apartment which is very cheap

Stayed April 2011, travelled with family
Was this review helpful? Yes
See 2 more reviews by roppongi for Broadbeach
Ask roppongi about Verve Broadbeach Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southland
1 review
8 helpful votes 8 helpful votes
“Pretty average”
2 of 5 stars Reviewed 4 November 2009
8
people found this review helpful

I have stayed in a lot of apartments around Australia , we booked through a company that took reservations on behalf of owners(Gold Coast Rental Properties) there was absolutely no flexibility when we wanted to stay 1 less night even though we gave them 2 months notice, we were met at 7.00 at night on the street handed the keys and told there would be a $30 call out fee even though they were 20 minutes late. The apartment (2 bedroom) was small, poor seating and no way was it luxurios. If you are after a good pool this is not the place for you, shallow , small and cold. Althogh located well dont stay here there are far better apartments than this. Very expensive for what you get. Avoid like the plague!!!!!!

  • Stayed October 2009, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask belinda007 about Verve Broadbeach Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Broadbeach hotels

Air On Broadbeach
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d656135?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Carmel By The Sea
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d657493?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Talisman Apartments
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d808626?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Mantra Sierra Grand
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d1122447?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Aria Apartments
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d1120263?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Surrey, UK
Senior Contributor
36 reviews 36 reviews
Reviews in 31 cities Reviews in 31 cities
483 helpful votes 483 helpful votes
“Unbeatable location, gorgeous apartment”
5 of 5 stars Reviewed 20 June 2009
1
person found this review helpful

My husband, sons and I stayed in a two bedroom apartment on the 10th floor of the Verve in April 2009. Although we had some major issues with the reservation due to a change of dates and the booking agent going into liquidation, our stay went smoothly and we had no issues with the accommodation on arrival. Our 5 nights in Broadbeach represented the second leg of our four centre holiday in Australia.

The location of Verve is superb. It is beachfront and all the apartments have front facing unobstructed sea views. Obviously the higher the floor the better the view. The apartment was clean, spacious and luxurious and had a large balcony with fantastic views as already mentioned. There were two contemporary bathrooms, fully equiped kitchen with top quality appliances and a washing machine and tumble dryer in a corridor cupboard outside the second bathroom. If I had to be picky about anything my only problem was with the ironing board and clothes airer which were both broken but usable. Unfortunately what we didn't have during our stay was much in the way of consistant sunshine or radiant blue sky to enjoy the view, balcony or beach at their best.

Prior to booking Verve I also considered Wave, Aria, Air and Ultra but for the uninterrupted views alone and the quieter location, in my opinion, Verve wins. Air is also beachfront and is nearer to the restaurants and bars and would be my second choice, but is more expensive and I believe that some apartments only have side views. The walk from Verve to Broadbeach shops and bars is merely 5 or 10 minutes.

During our stay on the Gold Coast we spent a day with friends in Carrara, visited Movie Land and Wet n Wild, Surfers Paradise several times (recommend Sardjionos restaurant in the shopping centre at the Chevron Renaissance and the beach front market stalls), Springbrook National Park (sadly the weather was dreadful and the views limited due to very low cloud and rain but the waterfalls were beautiful nevertheless), the Spit, Paradise Point (where we enjoyed lunch on the Esplanade and gawped at the price of local property in the the windows of the Real Estate Agents!) and generally covered as much of the area by car as we could fit in before driving on to Brisbane where we spent another couple of days.

In conclusion Broadbeach and Verve are both highly recommended and I wish you an enjoyable (and sunny!) stay.

  • Stayed April 2009, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask jigglypuff about Verve Broadbeach Apartments
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Verve Broadbeach Apartments also viewed

Oceana on Broadbeach
4.5 of 5 stars 123 Reviews
Broadbeach, Gold Coast
CHECK RATES! ABS:HotelCheckRates-d257894?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Peppers Broadbeach
5 of 5 stars 382 Reviews
Broadbeach, Gold Coast
CHECK RATES! ABS:HotelCheckRates-d1917082?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Ocean Pacific
4.5 of 5 stars 88 Reviews
Broadbeach, Gold Coast
CHECK RATES! ABS:HotelCheckRates-d1218492?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 23 hotels in Broadbeach, ranked by popularity »

Been to Verve Broadbeach Apartments? Share your experiences!

Write a Review Add Photos Add Videos

Owners: What's your side of the story?

If you own or manage Verve Broadbeach Apartments, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing