I can only speak for my summerholiday and I don't know how it is in the winter/high season. The staff is very correct, they have a lot of patience, especially with noisy italien families! If you want to change someting in your menu, ask them, it is never a problem!
The menu is very good and and they have a lot of choises.
The relaxe-room is spacious and here you taste the ying-yang atmosphere.
The location in the summer is top, 30 sec from the swimmingpool, tenniscourt, trampoline, and the super x-trees. It is 10 min walk to the "centre".
In the evening it is quiet and there is no traffic at night.
We all had had super holiday in Hotel Castel!