it is by far one of the best value for money high quality hotels we have ever been. Very nice building with pieces of modern art all around, very comfortable rooms with modern decor, outstanding spa, excellent restaurant and very friendly and competent staff. What else?

In the past i had the pleasure to stay twice at the Hotel Castell in Zuoz. I count both of these stays as the best nights i have ever spend in a hotel room. The hotel is located above the small village Zuoz with a breathtaking view over the Engadin (valley). When you book i recommend to make sure to book a room with view on the valley side. The larger rooms even have a small balcony. Although this is not necessary since there is also a great outdoor area in the ground level restaurant. Usually the rooms with valley view are a bit more expensive but it's worth the extra.
The whole hotel looks like an art gallery with many modern painting and photographies. The interiors of the rooms are very clean, modern and functional. The beds are very comfortable and you can ask for extra pillows or other goodies at the reception.
At check-in the hotel director will take the chance to say welcome in person. The service has always been flawless, very friendly and the employees will give you the impression to try to make everything happen for you.
The restaurant offers a great menu in the evening for a reasonable price and i believe the wine selection should be good (not a wine drinker).
For hotel guests the access to the Hamam is free of charge and definitively worth a visit. The interior i very stylish as all of the hotel, and the wet area is also very clean. Several employees are cleaning the area. The hotel also offers a outdoor Finish sauna which can be reserved for a small fee.
Breakfast buffet offers all you can imagine and a lot of local products. Nothing negative i could say about it.
Another observation i have made is that families with children are very welcome and the staff really leaves the impression that they are used to this. It seems like the all have a very natural way to interact with children. There is also a nursery which was frequently used during my say. Outside the hotel on the large meadow there is also playground.
The hotel organizes hiking trips and all kind of other activities.

Over all there is really nothing negative i could say about this hotel. The only thing is that the rooms have their price. But i guess you simply have to pay for quality.

Despite the age of the building, which looks like a sort of a castle (as the name of the hotel indicates), this hotel is very up to date, thanks to the renovated rooms (which convince with their modern design), the red bar (designed by Swiss artist Pipilotti Rist) and all the modern art exhibited throughout the hotel. This latter feature makes the hotel quite unique. The food was really marvellous, unconventional and of fine taste (you could freely choose the first and the second course and the dessert from the menu). The SPA area offers a nice hamam. The prices are fair, considering the location of the hotel in the Engadin.

We booked a junior suite, style ruch (alpine, wooden style). The room had a good size, with fantastic view over the valley. The bathroom was modern and separated from the room by a glass door (open to the ceiling -so not real privacy)
The walls are very thin and we unfortunately had a family with two young, very loud children next door. They were very disturbing especially in the early morning.
Breakfast had a vaste buffet selection with meat, cheese, muesli and eggs to order. The staff is young, friendly and helpful. We ate ones dinner there at Valentins Day. They decorated each table with flowers and had a special menu which was very good and reasonable priced. The dining room is too big to feel cozy, good for breakfast, but no really for dinner. The bar was a bit disappointing, rather dark, no fire during daytime and too old fashioned.
The hamman itself is surprisingly small and has no wow-effect from the design and style. One evening, we booked the private sauna which is about 3 minutes away from the hotel, outside and costs extra. It is mini-size, no place to lie and no place to cool down. The picture from the sauna pool is a joke though it is not running in winter. A big disappointment was the massage. The treatment room looked like a doctors treatment room. The rooms were separated by a glass door and the man in the next room talked all the time and very loud, so the massage wasn't relaxing at all.
The hotels X-factor is the big terrasse with wonderful views and the hotels location on the top of the hill. Guests are families with young children and younger couples, rather artists than bankers.

Over all, a good hotel in the middle class but I don't understand the hype about the place. In the last 10 years, we stayed at Saratz in Pontresina which I definitely prefer. More style, hip, spacious public areas and big comfortable pool and treatment area.