Booked in for a 3 day post Christmas relaxation and found this hotel to be a haven of peace and quiet.

My deluxe room was absolutely beautiful with it's own private patio and access to the garden. the exercise room was small but well equipped and the spa was beautiful.
I had two treatments in the spa both of which were wonderfully relaxing with knowledgeable and helpful staff.
Breakfast was very nice with a good choice of quality products and cooked food.

Will definitely return next year.

Dear Chartlon House,
Normally we don't really place any reviews on websites but this just needs to be said.
Our stay was ok (pleasant), but maybe some of the staff you have got you should train better!
We stayed at your hotel in January 2012, reception was lovely and room ok, only complaint is your waiting staff. We had dinner in your restaurant which was ok (considering there was only us and 2 other people in restaurant). That's why I don't understand out bad service. We had a waitress (which clearly to us was neither from here nor was she trained well). She was not very pleasant if I might say a bit rude as well. No smile, not asking how the food is etc... Well we didn't not have dessert, rather we decided to go for a walk instead. We taking a walk and stop at an Inn not to far away from the hotel to have Coffee. After a small while we came across your waiting staff ( I guess with a quiet night she just finished her shift). Don't get me wrong everyone should be entitled to a nice drink after work, but some can take it to far. More to our disappointment is that this member of staff was very loudly talking about the Hotel and Guest ( and may I say not in a very nice way). She must have recordnized us as she very quickly left the inn. Well I don't know what to say but maybe you should train you staff more of being loyal to their workplace and also not talk about (annoying ) guest, cause you never know who u ran into.
Other than that our stay was pleasant. Not sure with staff like that that we will return....

This was our second stay at Charlton house and this time was even better than the last.

We stayed in room 18 the coach house. You get your own from door and a secluded courtyard. The room was beautiful with a beamed ceiling and split level living. The bed was huge and really comfortable.

The spa was as lovely as we remembered. The hotel was relatively quiet so much of the time we had the place to ourselves. I had a cellutox wrap and facial with Sophia. It was amazing and very relaxing.

We ate in the restaurant both nights of our stay. The food was excellent quality and the service faultless.

All staff we met went the extra mile to make our stay perfect. Thankyou to James the deputy duty manager. We will definately be back soon.

I booked an overnight stay at the spa for our anniversary, we were made to feel welcome from the moment we arrived, (even though we had arrived early and our rooms were not ready). We were able to relax in the lounge and have a drink. The spa itself was excellent, we had a shoulder and back massage which was soooo nice, left us feeling relaxed and refreshed. The sauna/steam room/jacuzzi/etc, etc... was wonderful, so was the three course meal in the restaurant. The staff there were very polite and attentive, it seemed that nothing was too much to ask. The room we were in was warm and cosy, with huge windows overlooking the lawn.
The spa seemed close to the road and I was worried that we would hear the traffic, but we could not hear a thing from our room which was at the rear of the building.
Breakfast was nice, fresh orange juice, a variety of cereals and fruit and a variety of cooked options too. The only negative was that the coffee was not fresh (I like my coffee and know when its been on the warmer too long, but its a minor thing).
Would definitely recommend going there, and well done the staff!