I stayed here in september 2011 with three friends, we were given a huge room with a double bed at one end, a lounge type room in the center and two single beds at the other end, each end had its own bathrooms with a bath and shower, it was very clean and never too hot as the windows opened fully and the air con worked well. We used the safe in the room and nothing was stolen throughout our stay. The sheets weren't changed every day but were made for us and bins emptied and fresh towels. The reception has someone on it 24hours a day and all staff are helpful, particularly the two ladies, all staff can speak english pretty well and are always willing to help. We bought tickets to the Swedish House Mafia gig at Pacha from the hotel desk but decided to go to Tiesto instead and the staff let us return the tickets with a full refund which was really helpful. overall the hotel was great, only made it down for breakfast once bvut it was nice anyway, if you want a quiet stay but a great location stay here! Plus use Hotel Tropicals pool up the road its a great scene and a lovely place (stayed there a few years back)
