This has to be the worst place ive ever stayed, on the surace it looked ok, its in a nice location on the sunset strip, so we had an amazing view, but that where it ends........the staff were very unhelpfull when we got are room broken into, the night person on reception just shrugged his sholders, he couldnt of cared less,and he wouldnt ring the police to report the brake in. we have come to the conclution he was in on the brakeins, as he was seen doing things like walking the coradoors in the dark with his set of keys, going into peoples rooms, he tried going into our friends room one night, so i stopped him and asked him what he was doing! we did get our room broke into,but they used a key, they knew what they were looking for, they took my friends suitcase which had some valuble items in it, nothing else was touched and they very kindly locked the door behind them,and went out the fire door which someone had left a brick in it......There were 3 other brake ins within a few days of ours, a new group of lads who had only been there a day had EVERYTHING! stollen out of there room they left em with nothing, and again the hotel staff did nothing, wouldnt ring the police, nothing......they ended up leaving the hotel.....Then theres the cleaning all the maids seem to do apart from case peoples rooms, is mop the floors and empty the bins, they dont change the bed sheets (we stayed for 2 weeks) and dont give u clean towels, we had to resort to taking clean towels off there cart when they werent looking...... The staff on reception will aso give room keys out to anyone who asks for one, there we people who werent even staying there who asked for keys to apartmens and there were just given them!! the staff didnt even check...they really couldnt care less, we did get told that a lot of the staff were illegal works getting paid next to nothing which is probally why there stealing everyones things!!!....Apart from the view we had and the good friends we made with people who stayed there i have nothing good to say about the catalina....please avoid this place dont go through what we did....
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