From the outside the hotel looks a bit anonymous, but once you get inside the lobby area it looks fantastic! Nice rooms, good food at the breakfast, and excellent customer service!!

Traveled from Eastern Algarve for wedding fair. Booked hotel for £22 for two people with breakfast. Great value from travel republic. Fantastic value a friendly and spotless hotel.

Booked for 12 nov 2011 hotel was nice it was bright and clean room very small no tea /coffee in rooms enquired re upgrade told all rooms same size ,room service excellent. As the weather wasn't good for out door swimming we decided to use the indoor facility only to be charged 10euro pp sauna 10 eoro pp steam room 20 euro pp indoor swimming pool I I
We explained we were residents to be told we had a discount for this. I found this totally unacceptable it is the first time I have stayed in any hotrel that charges for use of these facilities .Will not go back as hotel is expensive without these hidden extras

My husband & I stayed here at the end of October 2011... I'm a teacher so got a last minute deal in half term hols... we were really excited, the reviews made me feel better... As we got to Faro there were lots of issues due to the weather (the roof had flown off in departures)... we eventually got our transfer with a mad man driver... he had done a double shift as the other driver had not arrived.

Thankful for being alive we got to the hotel, it looked ok... we checked in & then went to get something to eat... As we walked down the parade, we thought we were in blackpool, very tacky pubs & nightlife...food in burger ranch was horrendous.

I was slightly worried now... we got to our room, very basic & old looking... we were given twin beds even though I had requested a double.

They could do nothing that night as the manager was not there.

Next day spoke to the manger Jouge I think, very rude, did eventually give us a double bed... Only a few of the staff on reception were well mannered, the rest just rude.

I have been on many 4-5star hoildays, but this one was nowhere near a 4 star... If you do want to visit the algarve & the weather isnt great, stay in Portimoa or Albufeira.

Overall we had good trip as we planned day trips out nearly everyday.

Food around Hotel is a hit & miss, but there is an amazing italian called Dolce Vita - or something like that... It is opposite the casino.

Avoid this are if you are not keen on seeing English ex pats... 90% of people we saw were from England.