Along with my wife and some friends we stayed at the Hotel Palazzo Baldi in the old town of Galatina over New Year arriving on the 30th of December 2009.
From when we arrived the customer service from all of the staff was excellent. The hotel is owned by two business partners and a number of their family members are involved with staffing the property. Without exception they were all charming and could not do enough to make our stay an enjoyable one. On New Years Eve they recommended a restaurant around the corner, where we ate very well and ushered in the New Year with an Italian crowd who knew how to party!
We had breakfast every day and dinner once at the hotel during the time we were there. Breakfasts were typically continental - cereal, lots of fresh fruit, fresh bread rolls, pastries and cakes and of course superb coffee. The hotel restaurant was not open every night, but when we ate there it was excellent. It was a good menu with dishes that were typical of the area. Although we do not speak to much Italian we had fun with one of the partners daughters who was on waitress duties that evening who although she did not speak any English, served up a great meal, with a good choice of wines from the Puglia region.
The hotel dates back in parts to the16th century and the accommodation we stayed in was fine. The suite had high vaulted ceilings that added a touch of real period style. From a stone staircase in our sitting area you could access the roof terrace, which would be a real benefit in the sunnier months.
A really pleasant hotel, staffed by nice people in a friendly Italian town that turned out to be a good venue to celebrate bringing in the new year,
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC