I booked for this Hotel back in October through Booking.com .. I emailed them twice before arriving stating that we would be arriving late but got no reply ... When we got to the Hotel the Owner was just about to close (10.00PM) I told him who I was he looked at my booking form and then demanded more money for the room claiming it was the wrong price and he had contacted Booking,com about this once .. I refused to pay and he told me to leave which again I refused and asked him to call the Police after arguing some 40 mins .having left my Wife and Granchild sitting in our car ..He called the Police they spoke to him and myself but then told me it wasn't a Police matter and that I should go find another Hotel and complain to Booking.com on our return.. We were then left at 11'clock at night having to drive around Koblenz trying to find another Hotel I had told both the Police and the Hotel owner that I didn't know anywhere in Koblenz .But he couldn't care less .. We eventually found a Hotel called the B&B and I was able via there computerised system to book in and we stayed there for the 2 Days visit... When I arrived back home on checking my emails this Hotel added Insut to injury and claimed they wanted 40 Euro's because I had'nt shown up. I have been in touch with Booking .com who are dealing with the matter... I do have to say that the short time I was in the Hotel it didn't have a funny smell and actually didn't look anything like its Pictures that must have been taken many years ago. So be warned people this man is a cheat and a Liar and the hotel is suspect re its cleanleness ..
- Hotel Adria Stuben
