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Schloss-Hotel Petry – reviews, photos

3.5 of 5
St. Castorstrasse 80, 56253 Treis-Karden, Rhineland-Palatinate, Germany
Hotel amenities
Schloss-Hotel Petry
Ranked #1 of 3 hotels in Treis-Karden
4.0 of 5 stars 8 Reviews
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8 reviews from our community

    Trip type
Traveller rating
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    6
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    1
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Date Rating
Netherlands
Top Contributor
160 reviews 160 reviews
Reviews in 141 cities Reviews in 141 cities
400 helpful votes 400 helpful votes
“Beautiful suite”
4 of 5 stars Reviewed 22 January 2007

This hotel in not in a real castle hotel (schloss=castle) but it is placed in a very old building. The Mosel is not far away, it is behind a street with houses and the railway station. (Very quiet location, all hotels closer to the Mosel are at a very busy road.)

There is adequate parking space and also an underground parking with limited place (outside if free, inside is 5 Euro p.n.). In total there are 74 rooms. The standard rooms are very nice but we choose the suite. This suite or so-called Kohlbecher room was outstanding. (There are several of these rooms, all different in style.) Our room was very spacious with beautiful off-white furniture. The bed was very romantic decorated, the large bathroom, with bad and separate shower unit was very clean and looked brand-new. The toilet is apart from the bathroom. There were enough thick and soft towels and two bathrobes. We were there in October and had to use the heating, very comfortable with two climate control systems, one in the room and one in the bathroom. The latter had floor heating under the tiles, which is very pleasant in a bathroom. We were on the 3rd floor and had an excellent view.

We took the so-called Gourmet-arrangement, this included breakfast and a 4-course diner (for 72 euro p.p.p.n.). There are two restaurants, one for all the arrangements and one for a la carte diner. The diner was rather good but not top quality (and service was bad); the breakfast was excellent. It is all owned and managed by a family, their service and hospitality was outstanding, but they must give better attention at the behavior of some of their staff.

  • Liked — The spacious and nice suite
  • Disliked — The service in the restaurant and it is very hard to pay with a credit card, could only pay with my Amex after I told I had permission agreed with check-in.
  • Stayed October 2006, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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throckenholt
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Bad Service !”
2 of 5 stars Reviewed 10 December 2006

This hotel fails miserably on customer service.Stayed for 4 days and for 3 of those days didn't really get a breakfast as as the food ran out the staff were not keen to replenish. Was only ever 1 member of staff at breakfast to serve 50 plus people.Although it was a buffet style breakfast you still had to request coffee etc.Also tables were always full of dirty plates, so if you were a late riser there was no food and nowhere to sit anyway.We were not allowed to check in before 1pm but on the day we left several people checking in to their rooms at 9am ! Would not recommend this hotel to anyone.

  • Stayed December 2006
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Stuttgart
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Nettes Hotel mit guter Küche”
4 of 5 stars Reviewed 27 November 2011
Google Translation

  • Stayed January 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kleines04, Verkaufsleiter at Schloss-Hotel Petry, responded to this review
30 November 2011
Wir bedanken uns ganz herzlichen für die tolle Bewertung und darf verraten, dass wir mit einem neuen Konzept für unseren Freizeitbereich beschäftigt sind.
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An eurosun.de Traveller
“sehr ruhige Lage”
4 of 5 stars Reviewed 21 May 2009
1
person found this review helpful
Google Translation

Stayed January 2011
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Additional Information about Schloss-Hotel Petry

St. Castorstrasse 80, 56253 Treis-Karden, Rhineland-Palatinate, Germany
Price range (per night):* INR4,138 - 11,184

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