Although we specifically requested a room with a shower and our confirmation listed our room as having a "shower" we received a room with a tub and shower head. No tub mat, no non-slip stickers, nothing except a flimsy shower curtain. My 20 year old daughter slipped badly and cracked her forehead open, requiring 9 stitches. The doctors warned to watch out for a concussion. She had multiple horrible bruises. It was awful. We had to cancel our flights and trip to Berlin the next day, but Glasl's couldn't accommodate us so we had to find somewhere else to stay. We incurred a lot of expenses with the doctors, ambulance, last minute cancellations, etc and Glasl's has refused to help us with any of these costs. Their insurance company claims that their bathrooms are "in accordance with the legal requirements." I give Glasl's a very poor rating for the horrible way they handled this situation and treated us.