This is a small, family owned hotel whose business strategy is to provide minimal service, charge a lot, and take advantage of their close proximity to the large EADS, Bosch and other industrial park facilities nearby.

That is, this facility would not be so bad if it was much cheaper. However, you are still going to drive a few minutes to get to your business appointment and you could stay at much better facilities for the same price if you were willing to drive an additional 5-10 min.

Room Positive Points
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1) The room was nice and clean
2) Comfortable German feather bed
3) Stocked minibar
4) Generous closet with lots of hangers
5) Traditional steam radiator heating is quiet (no fan) and handy for drying handwashed clothing.
6) Windows can be opened for fresh air
7) Good wireless internet service available in room from T-Mobile. For 29 Euros you can buy a one-month pass that also works at the Munich Airport.
8) Comfortable if compact writing desk

Room Negative Points
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1) No laundry service at all (very unusual)
2) No wash cloth (a hotel first for me) and only one towel.
3) No alarm clock (they will provide wake up calls)
4) No drawers (closet does have some shelves)
5) No facial tissues in bathroom
6) Limited counter space in bathroom
7) No speaker phone for late night conference calls
8) Only some rooms have air conditioning. Have to be careful about booking in the summer.

Other Service Points
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1) Front desk not staffed at night.

2) Very aggressive and somewhat unreasonable billing posture. We had a party of 10 of which 5 were arriving from North America early Sunday morning. We inquired about early check-in on Sunday and received an elaborate and dramatic story about how they would do us an extra special favor to see if they could accomodate it. When we arrived Sunday, the hotel was completely empty - we know this because one of our members asked about breakfast and was told that because the hotel was empty they would not be providing breakfast. On the other hand, at the end of the stay they charged us all for Saturday night anyway. Ridiculous behavior - if they wanted to charge us for Saturday night anyway, they could have simply said so and skipped the big drama. (By the way, they could have provided breakfast on arrival as well) We also had a problem when one of our German members had to change plans part way through the week and couldn't come. Because they had not been "officially notified" half way through the week they were still hassling our German project manager and insisting that they be paid for the missing party member. A more reasonable hotel - especially one that was mostly empty like the Hotel Aigner - would have been thrilled about the remaining 9 full price bookings and quietly taken care of the 1 no-show. Extremely annoying and inflexible attitude.

3) Restaurant Service - there isn't any. They do have an adequate breakfast buffet, but it certainly doesn't live up to the "world famous" description on their web site. Other than breakfast, there is no food or bevarage service of any kind.

4) Nearby Restaurants - there are a few nice/reasonable restaurants within 5-15 min walking distance.

5) Train - the S6 Station at Ottobrun is about 25 min walk.

6) Parking - some free above ground parking. The hotel charges for the use of its underground garage. Fortunately, the Hotel was almost empty when we were there and we were able to use the free parking.