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Novotel Aulnay Sous Bois – reviews, photos

3.0 of 5
65, rue Michel Ange | RN 370 Carrefour de l'Europe, 93600 Aulnay-sous-Bois, France
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Novotel Aulnay Sous Bois
3.5 of 5 stars 54 Reviews
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54 reviews from our community

    Trip type
Traveller rating
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Date Rating
Shropshire
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Phew, what a scorcher!”
3 of 5 stars Reviewed 17 October 2011
1
person found this review helpful

Handily located for the Paris Nord Villepinte Exhibition Centre, which I was attending, plus Roissy C de G aiport. So could be a sensible location for a business trip. But in a far from exotic outer suburb of Paris, so it is hardly the place to stay as a tourist.

Main problem for me was that my room was far too hot, and as there was no airconditioning, playing around with the temperature control switch seemed to make no difference. Hence a poor night's sleep.

Room otherwise OK, except for my pet hate in a mid market hotel, cheap and thin plastic glasses instead of proper ones actually made of glass. Surely Novotel can do better than that?

This time round, it was also expensive, probably due to the aforementioned exhibition and that the France football team were playing an important international match not far away the same night.

Dinner in the restaurant was good with excellent service and was reasonable value for money.

  • Stayed October 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Bullythedutchfrog about Novotel Aulnay Sous Bois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
erwan blin, Directeur général at Novotel Aulnay Sous Bois, responded to this review
18 October 2011
Dear sir,
First of all, I wish to thank you for taking the time in sharing your comments on this web site.

Your stay in my hotel clearly did not meet your expectations and you have highlighted certain issues , please allow me to say how sorry I am that we did not meet your expectations.

I consider such matters to be extremely important, your comments have therefore been shared with my maintenance team and together we are working on solving the room temperature issues so that our service will no longer disappoint in this area.

I do hope that, despite these issues, we will be able to welcome you again as a client of Novotel.
Yours sincerely,
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Posted by an Accorhotels.com traveller
Sheffield
1 review
1 helpful vote 1 helpful vote
“Avoid this hotel”
2 of 5 stars Reviewed 7 September 2011
1
person found this review helpful

I had booked this hotel for a stopover on our way back from Aveyron. We booked a family room and our son's bed was broken. We were moved to another room got ready for bed and discovered the slats on the bottom of our daughter's bed were broken. There were only enough towels for 2 and the bathroom plug was broken. The room was far too warm. I would never stay here again.

  • Stayed September 2011, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
erwan blin, Directeur général at Novotel Aulnay Sous Bois, responded to this review
9 September 2011
Dear sir,
I appreciate the time you took to share the problems you encountered during your stay.
Firstly, please , allow me to say how sorry I am that these issues affected your satisfaction during your stay in my hotel.
Please be assured, that I will do my utmost to provide an appropriate follow up to make sure we avoid this kind of problem in the future.
Thank you for your feedback and I do hope that, despite these issues, we will be able to welcome you again as a client of Novotel.

Sincerely,
Erwan Blin
General Manager
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Travellers are raving about these Aulnay-sous-Bois hotels

B&B Aulnay sous Bois
3.5 of 5 stars
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No photo provided
4 of 5 stars
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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Initial reaction was questionable but my family had a great stay!”
4 of 5 stars Reviewed 6 September 2011
1
person found this review helpful

When we arrived after 7 hours of driving, we thought oh oh ... looks a bit shabby. But our room (311) was clean, and large enough for 2 adults, 2 kids and a 4 month old baby. Apart from being bitten by a mosquito on the first night (which is now squashed on the wall - sorry) our 6 nights there were great.

The staff are fantastic, the restaurant has great food and wine, and everyone is very kiddie friendly. While I was at a conference, my wife took the kids to the local park and mall and were very happy. There are a couple of restaurants opposite too.

And despite loads of business people staying, we never felt out of place, the vibe is relaxed and as mentioned the staff were friendly and accommodating ... especially with our baby - she loved it there. We stayed one night in a Citadines in central Paris and the baby cried all night!!!

Room Tip: If you are a family of 4 or 5, ask for a family room.
See more room tips
  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask AtulB42 about Novotel Aulnay Sous Bois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
erwan blin, Directeur général at Novotel Aulnay Sous Bois, responded to this review
9 September 2011
Dear Sir,

Thank you for taking the time to share your experience on this web site

We very much appreciate your positive comments regarding your stay at the Novotel Aulnay.

I have passed your comments to my team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel Aulnay sous Bois.
Erwan Blin
Novotel Aulnay sous Bois
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Posted by an Accorhotels.com traveller
Chipping Norton
1 review
“Nvotel have done it again”
5 of 5 stars Reviewed 26 June 2011

  • Stayed June 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
erwan blin, Directeur général at Novotel Aulnay Sous Bois, responded to this review
9 September 2011
Dear Guest
Thank you for taking the time in writing your comments on our hotel.
I have taken your comments on the air conditionning, we are currently working on it.
Positive feedback like yours is our greatest rewards, I have passed it to my team.
We look forward in welcomingh you again at the Novotel Aulnay sous Bois.
Erwan Blin
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New Delhi, India
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Novotel Aulnay Sous Bois, 65, rue Michel Ange”
4 of 5 stars Reviewed 26 April 2011
2
people found this review helpful

We drove down to the romantic Paris during our Europe Tour. An Ancor Hotel is a very good and has be renovated over the years. Parking for guests & coaches is also available. Rooms have good furniture with bed, TV, dryer. Complimentary breakfast with wine and champange was great gesture towards guests & unique in our Europe tour. The hotel is good value for money as our two days stay in the hotel was very relaxing. Paris night shows were highly exciting. We visited Effiel Tower, Lido, Arc de Triump, river boat ride, night shows. Hotel appears to be safe for resident guests. All major attractions like river boat ride, night shows are close to the hotel.

  • Stayed June 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask akshaymadan04 about Novotel Aulnay Sous Bois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
erwan blin, Directeur général at Novotel Aulnay Sous Bois, responded to this review
11 May 2011
Hello sir,
Thank you for your comments, it is always appreciated to receive positive feedback
I look forward to welcoming you again in my establishement.
Best regards
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Additional Information about Novotel Aulnay Sous Bois

  • Novotel Aulnay-Sous-Bois
  • Aulnay-Sous-Bois Novotel
Address: 65, rue Michel Ange | RN 370 Carrefour de l'Europe, 93600 Aulnay-sous-Bois, France
Price range (per night):* INR5,648 - 10,010

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Novotel Aulnay Sous Bois
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