We checked in on Sunday afternoon and upon arriving in the small, tight room, we opened the fridge and the door fell off the hinge. We asked the Manager to switch our room and he stated it was the best he had. We decided to stay and go on about our day in San Juan. Upon returning that night at about 9:00pm, we turned the bed down and the sheets were covered with HAIR, long and short. We went down to the front desk and asked for sheets or a room change was were told they could not do either!!!
It's a scary place, it's dirty, the ceiling was falling apart, the towels were stained and the beds a dissaster. I dont expect the St. Regis for $70.00 but I do expect cleanliness and good customer service. We are in the airline industry and will warn all of our friends to RUN, RUN away from this hell whole!
- Coqui Hotel San Juan
- Green Isle Inn
- Coqui San Juan
