We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Club Cala de Palmas

Club Cala de Palmas – reviews, photos

2.5 of 5
270 Harbour Drive | Palmas del Mar, Humacao 00791, Puerto Rico
Hotel amenities
Club Cala de Palmas
3.0 of 5 stars 107 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

107 reviews from our community

What travellers say about this Speciality lodging
  • Very nice(8)
  • San Juan(8)
  • Rain forest(3)
  • Tex mex(3)
  • Grocery store(3)
Traveller rating
    16
    26
    24
    18
    23
Only show reviews for Family (32) | Couples (22) | Business (0)
Date Rating
Orlando, Florida
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“WORST EXPERIENCE EVER”
1 of 5 stars Reviewed 7 January 2012
5
people found this review helpful

I was offered a dirty and old villa. We are Owners and Platinum Members of Interval, which means that we should be offered a BEAUTIFUL villa since day #1, the room 992 was disgusting and that was the dump I was offered. I don't know if there is discrimination to their own race but when I complained that the villa I was in there was a stranger working on front of my door in early morning hours since they were remodeling some units, nobody acted on the situation and I had to go in person so I could be heard and they could act on it. When I checked there was no towels on that room, which a paper stated the opposite. Then two days after my complaints, front desk called me to offer moving me and my mother to another room. I was promised to have someone help us with the luggage, when I called front desk, nobody came around to help. I was offered a beautiful villa on the second floor, my mother and I couldn't take it because she can't climb stairs due to a problem on her legs. Front desk told me there was nothing that could be done since two bedroom units were available on the first floor. I told her if she can give me one of those units, she told me there was an additional charge of $118 plus tax. For the bad service I should had been upgraded at NO CHARGE whatsoever. I will never go back to this dump again and I should had been refunded for all the bad service incurred during my stay. There is only Wifi internet on the lobby and towels should be taken before 6pm to the poolside station. If you don't take them to them, they will charge you. With that being said, choose another place.

Room Tip: If you don't have a choice ask them to give you a Fully remodeled unit. But be aware that even i...
See more room tips
  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Lorraine N about Club Cala de Palmas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, MA
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Shabby Shabby Shabby”
2 of 5 stars Reviewed 5 January 2012
2
people found this review helpful

Would not stay here again! Our room was terribly run down and not even 100% clean (there was a dead bug smooshed on the shower wall, and we were missing a lampshade--clearly no attention to detail). The beds were not comfortable, and even though our room slept 6, there were no extra blankets or pillows for the pull-out bed. The furniture was cheap and uncomfortable, and the tiny kitchen was minimally functional. The beach is just a short walk away, but there are no chairs (you can however take a shuttle to a nearby beach with chairs). We spent one afternoon at the pool, but the loud music made relaxing difficult. There was also sand, and leaves, and hair floating in the pool. Not great. For a quick getaway, we made do, but I would not return and would certainly not recommend to anybody.

  • Stayed January 2012, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask ABologna86 about Club Cala de Palmas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Humacao hotels

The Marbella Club
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1192612?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
The Villas at Palmas
3.5 of 5 stars
Show Prices ABS:HotelCheckRates-d148198?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Luquillo Sunrise Beach Inn
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d649104?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Marriott San Juan Resort & Stellaris Casino
4 of 5 stars
Show Prices ABS:HotelCheckRates-d149920?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hotel El Convento
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d148043?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Winter Haven, Florida
2 reviews
3 helpful votes 3 helpful votes
“Nice”
5 of 5 stars Reviewed 22 December 2011 via mobile
2
people found this review helpful

My friend use his timeshare points but when i get there the place is so nice very helpfull staff, clean rooms, everiting was so nice if i have to paid my stay i will. Very very nice and beatufull place

  • Stayed November 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask luciernaga143 about Club Cala de Palmas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scottsdale, Arizona
1 review
4 helpful votes 4 helpful votes
“did not realize motel 6 was in Peurto Rico now!”
2 of 5 stars Reviewed 2 November 2011
4
people found this review helpful

Virtually everything about our room was shabby and worn out....for an example the linens on the bed were so threadbare I could read my kindle thru the top sheet!! No mattress pad on the bed! Kitchen was a joke and appliances were from the '80's The baths were slopped together by people with no remodling skills and looked like they needed to be redone. The furniture was Salvation Army quality and likely came from there! People at the front desk were either very nice and helpful or were of no help at all. Resort stores, bars and restaurants were for the most part closed or so minimal as to be of no value. If you decide to stay here....go out and enjoy the local places...they are far better. We have stayed at nicer places in Guatemala with better amenities, better restaurants, better service. The overall resort was beautiful and was worth going to; Puerto Rico is great....but, skip Club cala de Palmas....

Room Tip: don't come here!
See more room tips
  • Stayed October 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask rwickum about Club Cala de Palmas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville, Florida
1 review
8 helpful votes 8 helpful votes
“DID NOT STAY!”
1 of 5 stars Reviewed 16 October 2011
8
people found this review helpful

Arrived 10-1-11. This was a timeshare reservation. Looked at 3 units...1 near pool, 2 near but not on marina 1 was a 2 bedroom and also a 3 bedroom. First unit - mirror in bathroom missing, bare wood showing. So dark almost claustrophobic not just old, but also very dated. Other two units...stains on floor and ceilings. The most minimal of furnishings and extremely dated. Bathrooms - Ugh! Kitchens - Ugh! Went back after 3rd unit and asked if that was the best they had to offer. The very nice lady at front desk, asked what was wrong with the units? Asked if she had been in any of them? Contacted our timeshare company, RCI, and they could not assist in helping us find any other accomodations. It was dark out by this time. Fortunately, lady provided us with name of another resort in area. Went there for the night and it was fine. Shame on us for not checking in more detail regarding this resort! Shame on our timeshare company for offering this place as a comparartive swap for our very nice unit in Las Vegas and also for not helping us with accomodations! Beware visitors!

Stayed October 2011, travelled with friends
Was this review helpful? Yes
Ask Dianna L about Club Cala de Palmas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Club Cala de Palmas also viewed

Palmas Del Mar Oceano Beach Resorts
4 of 5 stars 28 Reviews
Humacao, Puerto Rico
Show Prices ABS:HotelCheckRates-d1130008?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Gran Melia Golf Resort Puerto Rico
3.5 of 5 stars 1,497 Reviews
Rio Grande, Puerto Rico
Show Prices ABS:HotelCheckRates-d284987?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hyatt Hacienda Del Mar
3.5 of 5 stars 218 Reviews
Dorado, Puerto Rico
Show Prices ABS:HotelCheckRates-d254380?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 2 hotels in Humacao, ranked by popularity »

Been to Club Cala de Palmas? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Club Cala de Palmas

  • Club Cala
  • Club Cala Puerto Rico
Address: 270 Harbour Drive | Palmas del Mar, Humacao 00791, Puerto Rico
Price range (per night):* INR8,388 - 11,743

Owners: What's your side of the story?

If you own or manage Club Cala de Palmas, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Club Cala de Palmas
Show the lowest price for this hotel (from our partners)
Show Prices