Where do I begin! That place is absolutely decrepid. I can't believe that it is still operating. It is the dirtiest hotel I have ever been in. They desever 0 stars, because that is exactly what they are.
My family & are were in Gwada on vacation and decided to stay @ an hotel this time versus staying w/ friends. The boys went last year and stayed @ the Creole Beach (they loved it) ~ I visited while there & it is very nice indeed. Because they were booked, I chose the Canella Beach. Bad, huge, monstrous mistake! Why did I do that. It's unforturnate there was no where else to go. I will never stay there again. We are in Gwada quite ofter.
The hotel lobby, stairway, hallway are nasty dirty. Unbelievably dirty. The white tiles were gray during our entire stay. The rooms smell horrible. Mold & mildew. The A/C hardly worked. In our sons' room, it never worked. The hotel's water system was out. We had to leave and go take showers @ a friends house. The property is ugly. They need to tear the hotel down and renovate. It needs complete upgrading. The entrance to the hotel is extremely unattractive. Makes you want to turn away and run as far as you can. Thank God we only slept there. I was so afraid of bedbugs. I could not wait to get back & write about how awful that place is. Just the thought of being there makes me quiver.
The front desk staff was not helpful or understanding. The do not appreciate their tourists. I will say that the housekeeping staff did a decent job w/ the rooms. We did get daily turndown service. I only saw (1) pool. The restaurant was okay for breakfast. The free breakfast was not bad.
I will never stay there again. The area is nice for tourists, but that hotel is trashy.
- Hotel Residence Canella Beach
- Residence Canella Beach Gosier
