The rooms were filthy, and you could hear the people in the next rooms as though they were in with you. We complained on leaving to the owner , whose attitude was he couldn't care less. Health & safety was non existent, with extension lead plugs under the beds, and no adjustment on the shower. These were supposed to be Premier rooms, it was a joke!!

having been booked in by my work, I read the reviews with some trepidation.
On arrival was shown to room which was spotless, with comfortable bed and good shower.
Sky tv worked with a good choice of channels.
Food was excellent , especially the fish, dining room staff very friendly.
I was lone guest for breakfast one morning but had no problem having it cooked and served
One area for improvement could be to serve locally produced beers from Black Isle Brewery

After living in the area a few years ago and being somewhat of a regular, i decided to take my girlfriend here for dinner. Or tried to at least. We arrived just after 8pm, well within the 6-9 opening hours advertised.
When we came into the lounge bar, it was cold, and not terribly clean. We spoke to the barman, a young guy, if we could have a table for 2. He grimaced, looked at the clock and said "OK, don't say im not good to you." and left us to find our own seat. Before we had a chance to take our jackets off, he came back through to tell us that the Chef said that the kitchen was closed and we couldnt have any food.
To add insult to injury, he asked us, somewhat sarcastically, if we would like any drinks.
I was very disappointed, as we had travelled from Inverness especially, and feel let down by unfriendly and unwelcoming staff, and the feeling that neither the bar'man' or chef just did not care, or want to be there.

There are only two channels on a 12 inch portable tv with no remote control. Shared bathroom and toilet, with no thermostatic safety device on shower. Toilet roll was either non existent or see through. No extraction system for steam in shower area, also 60 watt candle bulb in glass open shade over shower area, would not pass modern building regs. There is something that emits a low bleeping sound every 15 mins to keep you awake. Room was very cramped and dated. Breakfast was excellent except for one morning when the chef decided to have a morning off, when this was reported the owners accused us of imagining the situation. Also if you do stay here, get a member of staff to check room with you, you could be accused of damage that you have not caused. I was expecting john cleese to turn up with his funny walks bureau.