My husband and i had our wedding reception here, i would never advice anyone to have one there. Dont get me wrong the day went to plan, but the after Service was rubbish. I asked one member of staff to keep everything from the day, and i would pick up my cake topper and flowers etc up in the morning, it took a week to actually get anywhere with the manager.
He kept replying we have lost the keys for the room where everything is kept, but after a week he actually told me everything was inthe bin. I was so upset all my keepsakes where binned.
For the best day of my life i have only photos!
The manager said he would buy things for me to replace them, but thats not the same some items i had hand made, and they ment alot to me so they cant be replaced!
Very poor service forthe money my dad spent.

We were staying over for two nights in the Thainstone hotel as part of my brothers wedding party,I was his best man,we were a party of four, two adults, two kids (11 +3) our room was horrible, for a family room it was a disgrace, our room was at the top of a steep winding staircase, not suitable for kids, the carpets on the stairs were very worn,and the whole place smelt musty,our room was even worse, stayed in cleaner slums, carpet had black patches all over it, it turned out to be hair from previous people who had stayed in the room, curtains were hanging off rail, beds were four squashed into a horrible dank space, there was nothing modern at all in this room, wardrobe smelt of damp, when we complained were told nothing else available, could maybe find us another hotel nearby, not great,eventually they founf us a much better room, think it was bridal party suite,so much better but could only have it for one night, second nights room was ok, not great, towel rail gaffer taped up, section of bed hanging off, even after writing to head office we still never got any compensation our reduced rate, would never stay here again even if it was the last hotel on the planet, staff were condesending, over heard them say, give them a bottle of wine to keep us happy.Poor poor poor,faulty towers at its best

Bloody horrible!! I am a hotela manager and if my hotel was in that mess I would have a freakin' heart attack! Clean thag place up!!! O

my hubby and i stayed here recently, the car park is ok, and there were plenty spaces to park.
on entering the main entrance we were faced with the sickly,musty odour, i have no idea where it was coming from, but it smelled distinctly like an old folks home!
we arrived at 4pm and were hoping to use the leisure facilities before having dinner....we were advised by the receptionist that this would not be possible as it was the festive timetable and it closed at 4pm! was slightly disappointed with that but never mind.
our room was small and basic and overlooked what looked like the staff buildings, the bed was comfy enough, there was a modern tv but the bathroom was pretty scabby- bath had what we thought originally was a blob of excrement on it but it turned out to be a large piece of rust! one of the towels was dirty and the heated towel rail was broken....apart from that the room was very warm.
we chose not to eat dinner at the hotel and drove the short distance to Inverurie and had a 3 course meal for £10 each.
Returning back to the hotel, the fire alarm went off 3 times in 2 hours due to the coal fire downstairs activating the smoke detectors!
Breakfast was pretty poor....for what they charge for a full scottish breakfast (think it was £15.95)...1 sausage, 2 bits of bacon, 1 slice of black pudding, 1 tattie scone, spoon of beans , a fried egg and a sppon of fried mushrooms!......omg! you can buy a breakfast pack from tesco that feeds 4 for less than £5!...there was no way i would pay their prices for breakfast...what a rip off!!
continental brekkie consisted of a pretty poor selection of cereals, fresh (tinned) fruit consisted of grapefruit or satsumas!, there were yoghurts, some apples and oranges , and absolutely miniscule croissants (finger size things!)..i asked if there were tongs to pick up the croissants and i was told to "just use my fingers!!"
we got 6 half pieces of cold toast, and there was no marmalade on our table....just 6 small jars of blackcurrant jam!!!
you helped yourself to orange, pineapple or apple juice.
the waitress was very helpful, but the dining room was filthy...crumbs on the window sills, the carpet was filthy and the chairs were scabby and worn!
we checked out at 9.30am and i was shocked to hear that this hotel has the ordacity to charge £2 for credit card payments!!!.....understandable if your bill was less than £10....but when some of these roooms are priced at £150, why should you be expected to pay this ?bank charge?.....i have stayed in hundreds of hotels and i have never, ever been asked to pay £2 for paying with my credit card! i paid cash purely because there was no way i was paying this surcharge!
we got our bed and breakfast for a good deal and we felt that even this was too much for the quality of the room and food provided!
i doubt if i would stay here again!