We booked a weeks stay at the hotel in May. When we arrived we had to pay 5 euros for our all inclusive bands. The room was big enough for my husband and I, three kids and a baby. it was clean and tidy and the maids came every day. They were always cheerful and pleasant...unlike the rest of the staff. The bar staff were rude and totally ignored you at the bar. It was one drink and we had to give tickets in as well as show our band. It was one drink per one ticket which you got back when you returned your glass. The kids got fed up with waiting and we ended up buying drinks from machines. Food was eadible. We spent most days out of the hotel. The entertainment was rubbish apart from one night with the flamenco dancers. The restaurant manager was arrogant and more or less stated it was one rule for the spanish and german guests and one rule for the English. We could not eat our food unless in the restaurant-others were in the bar or outside. We had a problem with the german school kids too, screaming and running past the door. We informed their teacher who did nothing and also the staff in the hotel-nothing was done. We were told there had been almost a riot by the english in previous years due to alcohol being self service but please dont use this as excuse to tar us all with the same brush!! Pineda is very very quiet....santa susanna and Calella are a20 minute walk either way. Will not be returning
- Serhs Montemar Hotel
