hotel and accommodation fine, close to beach . but. . . food is disgusting covered in fruit flies ! when approached staff to alert them their response was " non comprenday " did they need to speak english to see the flies ?

Me, my parents and my friend ended up here on an allocation on arrival via airtours a few years back. Let me stress..it is not as bad as the reviews make out, but airtours made a c*ck up introducing this as a family resort to british families. To the spanish, this is a saga type holiday resort, with lots of nice middle aged and up spaniards coming here with grupo mundo. When we were there off-season, there was limited entertainment and it was mostly based around making sure the elderly people had a good holiday with dancing and bingo etc.

The hotel itself and the gardens surrounding are amazing. The rooms are exceptionally clean, and the staff do their best for you. The game room is fun and the buffet is satisfactory but not great.

The location, popular to contrary belief, is good. There is a mall 2 minutes walk down the road with everything you need, and there are a row of family run (mostly british) bars a leisurely walk down the prominade, and a bit further on still is the resort centre. Also, there is a bus stop near enough outside where you can get pretty much anywhere for cheap. I found everything within easy walking distance, and i'm lazy!

There isn't a lot for families with young children, but me and my friend, both being in our late teens, found it great, so declined a chance to move to the sister hotel like everyone else seemed to be doing. We ventured to the sister hotel to check it out, and whilst having a better buffet selection, the location was poor.

In conclusion, a good hotel in general and a great location but wrongly presented by airtours.

Me, my wife and 2 children, with 9 and 3 years old, we stayed at the hotel, from 15 to 23 August, in HFB. The hotel is beautifull and has a fantastic pool area. The service is a 3+ star. The food is good for an hotel.
All the staff was excellent.
The entertaiment for adults and kids is not such good as I thought can be for a 4 * hotel.

We have just returned from a two week break in this resort, overall, it was very disappointing. This hotel is 4km out of the resort centre, therefore had to take a taxi every eving which cost 8 euro's there and back. Even though we were half board, we ate out as the food was disgusting, tastless and mainly catered for the spanish.
Entertainment for English was non exisistant, as every night there is are spanish groups on, this resulted in most night the foyer being full of English people as there was nothing to do. The staff were not helpful at all, their English was very limited.
This Hotel is recommended a four star, however this is not the case.
All I can say, is that if anyone went all inclusive to this resort, this would be a holiday from hell.