We had several items go missing from the room. The hotel management just shrugged their shoulders and said there was nothing they could do. On our return we complained through Hotelympia and they took up the complaint on our behalf, with the same result from the hotel. Our room had a huge stain on the ceiling where there had been a leak and the was a crack in the glass barrier on our balcony - we had two eight year old children with us. The gym is not manned and the equipment all have missing parts so are rendered unusable. The standard of cleanliness left a lot to be desired. The waiters ignored me, I spent the whole of one meal without a drink. On the whole the staff are either unhelpful and on one occasion very aggressive.

Absolutely loved our ten days AI at the Colonial. Accomodation excellent, food great, pool a massive attraction and staff fabulous. Beach a little disappointing but in all other respects a wonderful place to unwind and take the rays.

Have just read earlier reviews and am amazed. As an experienced All Inclusive holiday maker I reckon this hotel provides the widest choice of good quality food I have found anywhere.

Yes the staff do speak Spanish and there are a few fruit flies around in the restaurant, but hey, this is Spain!

Ideal location for oldies (like us) and younger families with children up to about 14/15 I'd say. If you want to party and dance all night go elsewhere, the Colonial is not for you!

The hotel was very impressive to look at and the reception/bar area were lovely. The staff were very friendly and the rooms were clean as were the bathrooms.
We had fantastic views to the ocean from our room.

The entertainment was all in Spanish and was really focused upon children, however there was pool aerobics for all ages every morning and evening.

I did look on this website before we went and was more than a little worried after seeing the 'candid photos' - but having been there I feel that the photos are a little unfair - there is no longer a crane next to the building - they are extending the hotel but the building work did not in anyway interupt our holiday. The sofas in the lounge area appear to have been re-covered/cleaned and were in no way as awful as the photo portays and also the glass in the elevator has been replaced.

The food was good - a large selection, all buffet style - could be a little repetative but then it is a large hotel feeding alot of people, so the quality was good as was the amount of choice.

The is not an awful lot directly outside of the hotel by way of restaurants/bars - about 15 minutes walk to the port and there are a few places. The boardwalk runs for approximately 7 miles all the way along the beach, which was lovely.

The Gran Plaza shopping centre is a 5 minute walk away and had some really good shops.

The bus service was good - every half an hour - 25 minutes to Urb. Roquetas de Mar (which is alot livelier with alot of bars and restaurants) and the bus ride cost 0.95 cent each way.

Overall this did not seem half as bad as what I read about on this website, and we went with family - a very disfunctional one at that - so if we could enjoy it then I think anyone could :o)

hotel and accommodation fine, close to beach . but. . . food is disgusting covered in fruit flies ! when approached staff to alert them their response was " non comprenday " did they need to speak english to see the flies ?