We stayed here during half term week, with some trepidation having read previous reviews. In some ways the reviews are correct, but this is a Spanish Hotel in a Spanish Resort, which caters for Spaniards. The rooms are spacious, clean and comfortable, although the bathrooms would benefit from a refit. The much criticised food was actually perfectly OK; it is aimed at the Spanish palate, which is perhaps not to everyone's taste. We found going early for dinner a good idea, as the restaurant was empty and all the food was hot. We also went late for breakfast, again to miss the crowds, but we then did find some of the dishes were not as hot as they might be. We found the staff quite pleasant, particularly those on reception and servicing the rooms, but as others have said many don't speak much English. This is definitely a hotel (and indeed resort) where being able to at least get by in Spanish is an advantage, and Brits expecting a 'UK in the sun' experience should perhaps consider going elsewhere. Away from the hotel we really liked the resort, and as most of our fellow holiday makers were elderly, our four year old son had many of the children's facilities to himself. We definitely recommend Boulevard, Mac Marleys, Delia's Bakery and Y Da Wakes, which are great British bars. Good Spanish places we visited were El Pirata (wicked patatas bravas!), Ayda, Koral Chiringuito and Nido Chiringuito (just behind the hotel).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC