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Asur Hotel Islantilla Suites & Spa – reviews, photos

4.0 of 5
Av de Rio Frio, 21449 Islantilla, Spain
Hotel amenities
Asur Hotel Islantilla Suites & Spa
Asur Hotel Islantilla Suites & Spa
Asur Hotel Islantilla Suites & Spa
Asur Hotel Islantilla Suites & Spa
Asur Hotel Islantilla Suites & Spa
Asur Hotel Islantilla Suites & Spa
Ranked #4 of 7 hotels in Islantilla
3.5 of 5 stars 229 Reviews
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229 reviews from our community

What travellers say about this hotel
  • Half board(4)
  • Very clean(3)
  • Entertainments team(3)
Traveller rating
    61
    74
    45
    30
    19
Only show reviews for Family (117) | Couples (81) | Business (2)
Date Rating
Wrexham, United Kingdom
1 review
4 helpful votes 4 helpful votes
“good hotel for relaxing holiday”
4 of 5 stars Reviewed 29 May 2011
4
people found this review helpful

Hotel has recentley changed to asur hotel, it used to be run be ibierstar.
Check in was smooth rooms were ready when we arrived at 1pm. We were asked if we wanted to upgrade to a sea view and said no but the receptionist gave us a sea view room anyway. Rooms are very spacious with balcony, tv and all usual facilities including toiletries. Maid service excellent towels and bedding changed whenever you requested. Air conditioning would struggle in July/Aug.

Pool area spacious plenty of sunloungers,There is a pool towel service operated from reception. We went all inclusive which was all meals, snacks and drinks. Bar was until 12 midnight. All staff very helpful and pleasent.

Food was buffet style and was of a good standard with lots of choice.Drinks were self service in the restaurant.

Entertainment was low key. They did have a small team of 3 headed by Peter who is a real asset to this hotel. He is dutch and spoke many languages and was always trying to encourage everyone to participate in any activities thoughout the day. At night the entertainment was normally low key however there was a flamenco show one night and a duo on another.

We hired a car from seville airport and the journey takes about 90 mins. There is plenty of car parking in front of the hotel.

  • Stayed May 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jenks26 about Asur Hotel Islantilla Suites & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Telford, United Kingdom
1 review
1 helpful vote 1 helpful vote
“A RELAXING PEACEFUL RESORT”
4 of 5 stars Reviewed 11 October 2010
1
person found this review helpful

I should imagine the time of year when you stay at this hotel and resort, will determine the quality of your stay. Very much a Spanish residents resort and hotel, along with a few German and English holiday makers. Food was really good with plenty of choice, the hot food on a night time was not always neccessarily hot and could of done with a few more hot vegetables for choice. Staff were extremely friendly, despite the language barrier and were always helpful. Pool area in my opinion, was too small for the number of guests that could be staying at the hotel at any one time and sunbeds were too close together. Which in Peak season would be like sardines in a tin. For us though it was adequate, due to the time of year. Never experienced any excess noise on a night time, But we were situated on the 3rd floor at the front of the Hotel. The shop assistant in the foyer could do with a course in hospitality, as she was lacking in a personallity. English newspapers are available from the local kiosk shop approx 500 metres from the hotel, but in our experience were not available until after 5pm on an evening. Transfer time from hotel back to Faro, was a bum numbing 3 hours, due to the round trip of collections both in Spain and Portugal, which was not mentioned in the brochure. So be warned!!!!!

  • Stayed September 2010, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask happysoles945 about Asur Hotel Islantilla Suites & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kirkie
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Relaxing holiday”
4 of 5 stars Reviewed 10 October 2010

We spent a great two weeks relaxing and being well looked after . Great food and a fantastic spa . A lovely area of Spain which is not ruined by tacky shops. The only thing that we didn't like was the hour and a half drive to the airport.

  • Stayed September 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambs
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
19 helpful votes 19 helpful votes
“Clean, friendly and relaxing.”
4 of 5 stars Reviewed 6 October 2010
2
people found this review helpful

One week break the last week of September.
The first few days of our stay (a weekend) the hotel was very busy with a large number of spanish guests. Not a problem, as there was always plenty of food and choice for all and at all times of the meal time service. I have found at other european hotels that the evening meal time might finish at 9.00/9.30 and they are clearing everything away or not topping food trays up half an hour from the end. Here the evening service went on until 10.00 and was constantly topped up, which was very good. The food quality and variety was also very good.
There could have been more staff at the bar in the evening, but they all were very friendly even when rushed off their feet.
The pool bar closed completely on the 27th September which I felt was quite bad, as the hotel was far from empty and I thought should have remained open for the last few weeks of the season.
The whole hotel was kept very clean and in a very good state of repair.
The location is good, just a couple of minutes walk to the huge beach. It is not a place full of english/irish bars or 'full english breakfasts' which to me is a big plus point!
A very nice place to have a quiet, relaxing break.

  • Stayed September 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask JM1_11Cambs about Asur Hotel Islantilla Suites & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Excellent Customer Service & conditions”
4 of 5 stars Reviewed 26 September 2010
2
people found this review helpful

Our 2 week stay in this hotel was most enjoyable and thoroughly recommended. The hotel is absolutely spotless and Iberostar must surely invest heavily in staff training as we have no complaints in the hotel staff at all - they were all eager to please and polite and friendly. The hotel is very well maintained and also well situated near to the beach. The food is excellent and with plenty of choices. We take 2 holidays a year and were very impressed with the standard of the hotel. The area itself is very unspoilt and has not been overrun with the 'tourist' bars and novelty shops. It is very Spanish and not the place to go if you want the late bars and clubs. We loved it! We are going again!

  • Stayed September 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask frecklesPlymouth about Asur Hotel Islantilla Suites & Spa
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Additional Information about Asur Hotel Islantilla Suites & Spa

  • Iberostar Hotel Islantilla
  • Iberostar Islantilla
Address: Av de Rio Frio, 21449 Islantilla, Spain
Price range (per night):* INR7,046 - 16,161

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Asur Hotel Islantilla Suites & Spa
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