The parador itself is well appointed and modern. The rooms are spacious, clean and comfortable. Our room had a really lovely view over the river estuary. So why am I only giving this a poor rating? Because none of the staff has mastered the skill of making guests feel welcome. From the brusque 'welcome' on arrival, to the service without a smile in the bar we felt as if we were being intrusive simply by staying in the parador. Worst of all of all was our experience in the breakfast room when we were told not to sit near the window because the tables were only for 4 people and we were two. This was in spite of the fact that the parador was almost empty in mid january, and no other guests were eating in the breakfast room.
With some proper hospitality training for the staff this could be a very good parador, but until then I won't be rushing back.
- Parador De Hotel Ayamonte
