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Hotel Villa Gemella – reviews, photos

Main road SS 125, 07021 Baia Sardinia, Sardinia, Italy
Hotel amenities
Hotel Villa Gemella
Ranked #6 of 17 hotels in Baia Sardinia
4.0 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    4
    5
    1
    2
    0
Date Rating
Toronto
1 review
1 helpful vote 1 helpful vote
“Dated, expensive, owner who yells at guests!”
2 of 5 stars Reviewed 9 August 2009
1
person found this review helpful

Clean but needs some renovation (1970s chipping countertops & all). Way overpriced for what it is (but this is Costa Smeralda). The rotting fruit at breakfast needs replacement. The real kicker was not getting enough towels in our room in the first place then being accused by the owner of stealing them which ended in him yelling at us on more than one occasion. And he wanted to charge us for towels we never got! This is the worst of tourist-trap indifferent European service. Another example: internet access @25 euros/day!

However Andrea - one of the front desk employees - was an absolute gem of a person...as was just about everyone else in Sardinia! Recommendation to owner: let Andrea handle the customer service side. No one needs to be yelled at on their holiday.

  • Stayed July 2009, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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London
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Unprofessional, unfriendly staff and average facilities”
2 of 5 stars Reviewed 24 July 2009

Hotel Villa Gemella website is quite misleading . They have taken some outstanding pictures, but the real facilities don't live up to them at all.

Worse though, is the owners and staff:
- We were told on the phone the hotel was walking distance (300 meters) from the beach, when in reality it is over a kilometer.
- We were a large group, hence last April we had booked 3 rooms for a long weekend in July. They even take a deposit to make a reservation! But when we finally arrived, they only had 2 rooms for us and had to send part of the group to a sister hotel. Not only they did the booking mistake, but did not even apologize for it!
- I was sharing a triple room with other two friends and one day we only found towels for 2. When we called to ask for a third set of towels the hotel owner/manager refused to send it, saying we should already have a thir set in the room and that we were just trying to get a fourth one. So that night one of us dried up with a face towel! Then day of check out the hotel manager wanted to charge us for having 'stolen' the third set of towel which was never found in our room.

At 150 euro per night (double) without even having enough hote water to take a shower, I would definitely not a reccommend the place!

  • Stayed July 2009, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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london
Senior Contributor
35 reviews 35 reviews
Reviews in 30 cities Reviews in 30 cities
22 helpful votes 22 helpful votes
“Tempermental.”
3 of 5 stars Reviewed 21 July 2009

The positives: sardegna ruggedly gorgeous (this makes up for a lot when staying "3-star"), hotel well located, rooms clean, intimate feel with rooms leading mainly to lovely swimming pool, nice breakfast selection, free parking, decent price for high season.

The negatives: tempermental / disorganized staff (confirm your reservation ahead of time, if you don't receive a set of towels for your room, let them know so that you are not charged, etc), guest can sometimes feel like they are bending to staff's will than the other way around, internet service expensive (e25/day), stingy on beach towels (wanted to charge us for fresh ones so we used the same ones 3 days in a row), beds hard (so if you prefer soft beds, you have back pain), hot water availability and quality of finishes inconsistent among the rooms (in our group, we had a variety of rooms).

Overall, a typical "3-star" experience, with a dash of tempermentalism, to make the experience authentically Italian :)

  • Stayed July 2009, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask ostramundo about Hotel Villa Gemella
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Inverigo, Lombardia, Italy
1 review
“Un ottimo albergo”
5 of 5 stars Reviewed 19 January 2012
Google Translation

  • Stayed August 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Alghero
1 review
“Semplice ma impeccabile”
4 of 5 stars Reviewed 7 November 2011
Google Translation

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hotel Villa Gemella

Main road SS 125, 07021 Baia Sardinia, Sardinia, Italy
Price range (per night):* INR6,990 - 15,825

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