We had our accomodation booked and paid for via a travel agent in Turkey.
On arrival the receptionist (who was very pleasant) couldn't find our booking, so she asked us to wait while she got the manager.
Manager arrived and proceeded to yell at us saying he had no record of booking and even if he did we would have to pay as he hadn't got any money and would not let us stay until the money was in his account as he had had problems with Turkish travel agents in the past Not a pleasant welcome.
He eventually conceded to let us attempt to ring the agents in turkey on the public phone.After some time a fax was sent confirming our booking ( we had already showed him 2 documents confirming our.booking and ore payment ( one of which said it was paid for and under no circumstances while waiting for our response to phone call he continued to yell at us saying he would give us a room but must pay cash to him first
Eventually our booking was confirmed by fax and we were shown to s small room, the air con was ineffective and wifi did not work in the room we asked to change rooms they said this was thebest they had there was nothing else
Hotel is 4 kilometers from town with only 2 complimentary buses a day from hotel one at 10am the other at 8pm
There is a 11 euro per person buffet for dinner with few selections very poor more suited to a school canteen
H
I cannot see how this could possible be a 4 star resort
This manager should simply notbe in hospitality
