We travelled over to Crete just after mid May time. Upon arrival we were greeted by helpful friendly staff and given a very modern and clean room. In our room we had a fridge and AC which were essential for our stay and free of charge. We found their to be a lot of German guests that were extremely polite and friendly, we took part in entertainment everynight set up by the animation staff which allowed us to chat and get involved with the other hotel guests, also most the other guests understood and spoke good English. The staff were very helpful and friendly to all the guests, excellent bar staff around the pool decks and during the evening great bar staff serving alcoholic beverages. All the waiters/waitresses were very polite and helpful. After reading the reviews of the food choice I was worried that we would not find anything that we fancied eating but were shocked at the buffet choice and the amount of different foods we could choose from, this ranged from all different meats.. pork, beef, chicken, liver, bacon, sausage and fish, all salad, different potatoe/pasta salads, cheese, olives etc and sides like chips, potatoes, rice or even pasta with a tomato, carbonara, taglitellie or cheese sauce. The choice generally changed everynight. Breakfast was fairly the same each day but with a lot of choice, English breakfast, bread (toaster), cheeses, biscuits/cake, tea/coffee, plenty of different drinks, croissants and more. There were 2 pool decks, a main and one down near the bungalows, we found plenty of sunbeds, clean and tidy pool areas and a choice of drinks during the snack hours at the pool bars, the spa area which could be booked daily at reception for the all inclusive guests was very nice and clean, there was changing rooms, a shower, jacuzzi, steam room and sauna with plenty of privacy as this was limited to 45mins per (party/couple/room) a day. Across the road was the town of Stalis which we found lovely bars, restaurants, shops and beaches. I would recommend hiring a car if you want to travel to other areas of the island or even visit towns/waterparks or historic sites, it is fairly easy to get around as their is a national road going through the whole island. We had a free 1 hour usage of a Wii Fi laptop a day with another 2 computers in the bar area.
Would recommend this hotel to anyone as we (3 friends) had a great time and didn't want to leave, met many new friends including the staff and were well accomodated and looked after.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC