I was booked into the hotel as part of a business trip together with a lot of other people. I was given a room in the "annex" which was actually another hotel across the street but with an empty reception. I did not dare use the elevator for the same reason. My room was clean but very worn and the minibar was removed. I did not feel safe and comfortable at all. I asked to move the next day and was told that the room rate was higher in the "real" hotel. No problem for me (although in the end, I paid 195 EUR for the first night and 75 for the second ??). I moved to another room in the morning before leaving for a conference (good service!) and I was happy about the room although the minibar did not work and everything was body temperature. The room was quite hot and facing the street with some noise but nothing really bad. Everything extremely clean and nice toiletries (not available in the annex).

The bar is in the reception area - it can be difficult to buy something there if you are not many people as the bartender will disappear into the kitchen.

The restaurant was very slow with service in the first evening - but it was also quite full. On the second night, it was speedy - we were only 3 tables. The portions were absolutely very very huge and I had to give up after 1/3. Breakfast was good - also a few Bavarian specialities available.

Internet is expensive but very fast and reliable.

I forgot my lundry in a plastic bag in the room and when I called the hotel, they promised to send to my address in Denmark. It came after a few days - very good service.

All in all, the hotel was okay but nothing special really, except for the good service from all employees in the reception.

The Dependance of the hotel is located in Kirchheim but the reality is that it is in Heimstetten, a neighborhood of Kirchheim- so be careful when looking for it; the "main" hotel is across the street and more $$$. Perhaps the Hotel, across the street is noisy as it faces the supermarket; the Dependance is a few meters- 75 away. Dependance is not in an industrial area or near any truck terminal, as reported. Heimstetten is a small "downtown" that has the hotel, some stores/bank, a supermarket and a restaurant. It is 18 kms from Munich's zentrum on the Autobahn. The hotel is a true 3* but as any hotel in DE or Europe it is quite expensive ($162/night during Oktoberfest). Perhaps cheaper otherwise- it is near the ICM Int'l. Conference Center which can also influence the cost. Breakfast and internet are 7 and 5 euros each day. Comfortable w/ TV and phone, used the cell to the U.S. w/ no issues, lots of hot H2O. Very quiet area and free parking. Average due to value vs. cost only.

Hotel is in the Kircheim suburb located in the NE of Munich. It is a quiet neighbourhood which was about 15 min by S-Bahn to Marienplatz. Hotel is pleasant and the staff is friendly. There is also a decent hot breakfast. Free underground parking is available. If you cannot find an affordable hotel option in the city centre, this is an excellent alternative close enough to the centre
For transportation to the centre, buying a day pass for the S-Bahn is the best option given that a return ticket costs more than the day pass and finding affordable parking near the Marienplatz is not easy

Please please avoid. Rooms are uncomfortable, dark, and hot. Hotel is not near anything. Internet has volume limits and requires new passcode to buy if you exceed the limit (not hard to do). There is no air conditioning and the only fan they desk had was clearly broken since it was extremely loud. Several of the lights in the room did not work (and I was in an "upgraded" deluxe room. In addition, they are a scam - i was forced to change plans and leave early but, despite a same day cancellation policy that allows changes till 4 the day of arrival - once you are there you apparently are locked in to the length of the stay. I am unclear how that makes sense, and seems like a bit of a scam. AVOID!!!