This hotel was well situated in the town but we found it a bit pricey. It was hot that evening and the air conditioning didn't work. We did not have a good night's sleep and went down several times to complain. The staff kept insisting that the air con did work but finally in the morning after the 4th complaint they acknowledged that it didn't. They were good enough to discount the room by 30% but only after we demanded it. Overall the hotel was quite good in terms of amenity but a quicker response to our complaint might have resulted in a better stay.
- Souleia Hotel Aubagne
