We were in Casablanca hotel in the same time as previous reviewer from Plovdiv (that means in the final decade of July 2010 with storms and electricity black-out), but surprisingly, we have rather different opinion. According us, personal was friendly, managing the black-out chaos (all region northwards of Burgas was 30 hours without electricity) rather profesionally. Hotel has its own diesel generator, so the lack of warm water nad no lights in room in the evening were the only problems. As I understood, there were hotels and pensions without any water (and food) at all.
Food was excellent and plentiful (even for vegetarians) as same as beverages (three kinds of juices, three lemonades, water and soda), tea and cofees (prepared in coffee machines) and local beer of Pirinsko. In difference, we do not like their local wine. There was big offer of mixed drinks, but expect higher than usual proportion of spirits to beverages (for example tequila sunrise was more tequila than sunrise).
During our stay (we purchased all inclusive service), there were breakfest from 7.30 to 10.00, lunch from 12:30 to 14:30 and dinner from 18:30 to 21:00 ala buffet. Do not expect too much food outside of these times - there were only small snacks served on lobby and pool bars, which were usually eaten rather quickly by people sitting there. To take food outside of dining room is officialy forbidden but if you do not do it too much agressively, you will be tolerated. On the other side, it is not good idea to go to dinning room in swimming suits (waiters could get little bit upset). Personal is very quick in removing of plates. If you do not like for your stuff to be removed, watch your plates.
Probably the best view from hotel is in the north side - small river, meadow with peasant and his cows, horses and dogs. Big (but surprisingly not too loudy) disco hall on the left hand and sea in the right. There is a big Helios hotel on the east side (between hotel and sea) and signs of Bulgarian boom and bust economy (with unfinished buildings and construction sites) on other sides. Ribarska street (La Rambla of Obzor town) is cca 300 m out of the hotel with night life anywhere - but it is still quite silent Obzor, do not expect Ibiza.
There were two animation boys during our stay, but they lacked loudspeakers so if you do not like them, you can evade them. In the near Helios hotel, animations was much more agressive with no room for exit.
Other guests were from the whole Western and Eastern Europe - you can meet people from Norway, Sweden, Denmark or Germany, Poland, Czech Republic, Slovakia, Hungary, Romania, Bulgaria or Russia, Ukraine and even Moldavia, from young people through parents with small babies and some romances to pensioners.
One more advice to the end - small river along the hotel is changing its estuary every day. According this, it is throwing its (not so clean) water either northwards or southwards. As river estuary is quite shallow, it is good idea to go across it to swim in the clean water.

The hotel has nothing to do with what was presented at the web page. There is no park view, instead there is a view towards recycle bins. The staff is not helpful at all, they are rude and do not have an idea how to treat a tourist. There was no electricity for 2 days. Candles were refused to be given to the guests, so we had to go and buy them ourselves. There was no hot water so we couldn't take a shower. The restaurant was flouded so we couldn t not dine there and we had to do that in the conference room. People were trying to get some food as animals and we had to eat outside where there was a storm because there were not enough seats provided inside. The staff never explained what is happening and never tried to even give some apologize to the tourists. On the path that was leading to the beach there were dead mice that stayed there forever. I am Bulgarian and I am sorry to say that but I would never go on holiday on the Bulgarian seaside again. Hotel Casablanca is a great example of the incompetence and ignorance of Bulgarian tourism. Of course the hotel manager refused to compensate us in any way.

I booked this hotel in internet by my self and I went with the car all the way to Obzor The first impression of bulgaria was not very good as the roads are not in a very good condition and even a policemen told me not to travel during the night. But when after a long trip we arrived to hotel Casablanca, we were very pleased to see that the hotel is really nice, just like the information we found on internet. Perfect location, a very new hotel, very clean and very helpful staff, although they are not very open or friendly but I guess that's part of the bulgarian mentality.
The room we've got was just as described, an apartment room, with kitchenette, the only issue one coocking place was not working, which shouldn't be relevant if people are booking "all inclusive". We were by our own, and we payed only for breakfast, which was very good.
From the hotel there are only 3 blocks to the center" of Obzor, there's a nice open air movie playing every night, althoug, some Bulgarian skills are required :-D. the place itself is very safe and with many choices for food, which is very cheap and really really tasty. There's also a supermarket were it's possible to buy anything you need.
The Hotel also has a very nice pool with entertainment. The staff organized games and activities, but when I was there, not many people were participating.
A very PLUS for this place is the medical care, one block away from the hotel, the doctor will take all international insurances.
The Beach is just in front of the hotel, you have a huge Riu Hotel on the way, but still some rooms (like mine) had some ocean view. The place is nice, the water is warm and the sand is ok. I had a great time. My only problem was the wind, may be because of the year's seasson we had 4 out of 8 days with wind, so it was nearly impossible to "enjoy" the beach, we choose to spend the time in the hotel pool instead, which has a pool bar and music. There are available places for sunbathing and also unbrellas. That day we ordered a drink in the bar, since we were not "aqll inclusive" that was a mistake. the drink was really awefull, and very expensive. Any bar or place around would have much better prices and good drinks.
The MINUS for this hotel was a problem with the payment. the say they take credit card, but at the moment to pay, the machine was "broken" and they expected cash. this was a big inconvenience, luckily the bank was open that day, if not I had no idea how to solve this.
I recommend to ask in advance about the availbility for paying with credit card and avoid such bad time.

This hotel is in a good position only yards from superb beach and next to small river. The staff are unusully kind and friendly for Bulgaria, nothing being too much trouble. So first impressions were excellent.
No problem with English language, unlike some hotels.
Secure parking area.
. Rooms are sizeable, beds excellent, kitchen area you may not need as hotel food is first class and it would be a pity not to use the dining facilities.
Spa complex available but not used by us....so no comment on that. Unfortunately no indoor pool, but good outdoor one for summer.
We look forward to another visit before long though hotel is not open all year unfortunately.