Ok, this hostel wasn't all bad. One of the staff was extremely friendly and helpful, the free breakfast was more than enough to fill you up and was yummy, the location is pretty handy being right in the middle of the action really, the showers have hot water and it's great if you're a twitcher. But we aren't twitchers.
Along a 2 week trip my friend and I spent the time in 3 different hostels belonging to the Costa Rica Hostel Network and this was by far the worst. The 'sociable outdoor area' is tiny and so there's not too much room to sit down outside. The rooms are completely covered in wood panelling and so it turned out to be the noisiest hostel in the world with people walking up and down stairs and along their floors at 3am in the morning when they've got up to see the local birds, every step sounding like they're stomping. The rooms are riddled with damp and mould and I know this can't be helped being in a cloud forest area but a drying room would be a good idea. Even the bedding and curtains were mouldy. There was a broken window panel in the bedroom. There were no locks on the bedroom doors so anyone could just walk in and out during the day. The bathroom was dirty. There was the use of a free computer (granted, it's free!) but this took ages to load and so you could have set there all day checking your e-mails. Forget trying to use Skype I reckon! Again, I appreciate the location won't help with internet access.
We didn't quite realise when we arrived that there's some stiff competition in Santa Elena/Monteverde and so we could have tried somewhere different. If we ever go back we'll probably head somewhere else. :( Not too impressed I'm afraid.
