Paid for all inclusive for myself and my four children..alpha rooms made an error and booked us on room only so i had to pay another 665 euros on arrival to upgrade.. the food was disgusting.. It really was, Ive been t a lot of cheaper all inclusive hotels and I believe there is always choice but not here... hardly any choice, cold and horrible it was! We would have starved had we not found Legends bar just across the road near the tabac shop! Legends bar is worth a visit, you will love it there, lovely people and great food. Anyway back to the hotel. There was only the outisde bar open in the daytime, when the dining room opened that shut for an hour and you would have to go into the dining room for a drink from the self serve pumps there.. one man manned the bar and cooked the snack food, limited to pizza, chips or hot dogs, he was not the nicest of people but we always tried to smile and be polite and sometimes he was a bit nicer! Entertainment was run by some looney who gave us the creeps, really loud and over the top like some foreign kids tv presenter... you have to see him in action to believe him...hypo and not in the least bit entertaining... A spanish Timmy Mallet on speed! The only good thing about the hotel was the beach front location... thats it, awful...please dont waste your money... go room only option if you like the look of the hotel and its location and eat at Legends bar... you will be pleased you didnt go all inclusive... I promise!!

this hotel is not what it seems to be. my partner and i went there for a lovely romantic week away, it was for our 4 year anniversary!
however we were extremly dissapointed!!
the rooms were not at all what the pictures make them out to be, and for what we paid we were not happy atall. We also recieved 3 single beds in our room which is not what we asked for! after complaining 3 times to have a double bed or a new room we gave up because they did not do anything (even though every time staff said it would be sorted) Food was good for a buffet but the bar was a mess and had not been kept well atall (again not like the photos')
cleaners every morning at a very early time, and if you did not get up to leave them to clean the room, they would keep banging on the door. (they obviously did not know the meaning of privacy)
staff were rude and our rep could barely understand us and gave us wrong information!
ruined our holiday, very unhappy, would not reccommend this hotel!

The hotel is basic but it is very clean and all the staff are friendly with the exception of the really ignorant barman who clearly does not like the hotel guests.Ignore him and you will be fine.Towels are changed daily,room cleaned daily.The food is absolutely fine unless you are a person who only eats junk food.There is a lot of pork ,chicken and lovely fish and it is cooked well and nicely presented.Lunch is equal to dinner in variety.There is always salad and chips and a variety of either mashed potato, pasta ,rice.We did not experience any horse meat,there was some rabbit but this is a Spanish cultural food.Some people were complaining but to be honest i dont know why and i thought they were really fussy.The pool is clean and a bit small but it is fine.The hotel was a really pleasant surprise after reading some of the reviews which were less than good. We had a good time and it had a great atmosphere whilst we were there with differant age groups and nationalities,Spanish,British,Russian and Danish all talking to each other and having a laugh. Im not a fan or Karaoke but this international effort had me in stitches.We did have some sleepless nights with the British younger clients making a racket at all hours of the night but take ear plugs as the walls are thin and the doors slam back noisily when closed . You know who you are '.......off nosey and co'ha ha.Take the train to Barcelona for about 6 or 7 Euros return or to Callella. You can get to Blanes for a couple of Euro,its 5 mins on train and then about 10 mins on bus which is directly outside the train stationat Blanes. Pay for both at the train station.Blanes is particularly pleasant..Lots of shops just across the roadfron the hotel via the horrible subway.Subway is fine in the day but it's abit scary at night. Keep walking left from hotel and you reach santa Suzanna in 5-10 mins or less and walk right to the old town in the same time.Hotel is directly on the beach,dont think the sea is good for children as it shelves quite quickly.The sand is coarse and hard on the feet so sea shoes would be helpful. All in all excellent value for the price we paid.

I have never even thought of writing a review before, but feel I owe this to anyone who is about to plan a trip here. The staff were awful, just horrible, they would give you a look as though you were the [--] on the bottom of their shoe, I was actually nervous going up to the bar or reception. The bar closes at 11 30, and all communal lights all off before midnight... the manager even came over to our balcony to tell us to shutup at 12midnight, there were only three of us... and genuinely not that loud, it was like bootcamp! There are no mosquito curtains and the air-conditioning was useless... so at night you were trapped in a hot sticky room (not sexy!), unable to open the doors or windows... or you would eaten by the tiger mosquitos! There is a gym, with a running machine, 2 bikes and a cross trainer... but not one machine worked... and the jacuzzi was broken. I'm really not high maintenance... but there is no way you stomach that food... everything was fried... even the sweetcorn and the peas??? They even managed to make bad chips! It was so upsetting seeing my partners face eating that stuff... especially when you are suppossed to be enjoying your wee break. The only good thing is the location as it is right on the beach... and it's near the train station for getting the hell out of there! We ending up sticking a few nights in Barcelona on the credit card, so we could enjoy a couple of days.... what a beautiful city!