We booked this hotel last minute with little research but have had no reason to be disappointed. The room was extremely clean, the staff are delightfully helpful and friendly and the breakfast buffet (we stayed B+B) was out of this world. It is right in the middle of Mahon; a five minute walk down to the port and just two minutes walk from the bus station which has buses to all parts of this wonderful island - particularly the nearest nicest beach Punta Prima which is about 15 minutes away. The terrace has a pool and a jacuzzi and a little private sun terrace with two sun loungers - it's fabulous if you're lucky enough to be the only ones up there like we were!! Highly recommended.

After reading reviews that said it was fine as a business hotel, I unfortunately booked a short leisure trip there. For those of you who don´t care about the facilities, this review won´t matter much. I however, always look for a nice pool first, when searching hotels, so read on...
1. Hotel looks nice, reserved but polite staff, modern rooms, although spartan/unfinished. Not central, but close.
2. Restaurant good/good value. Lively buffet cook animated the eve.
BUT!!!!.......
3. One single, old elevator. Ended up using the stairs most of the time.
4. Charged to use the in-room safe?? Lugged all our stuff around with us instead.
5. To get pool towels, required to leave a deposit at the front desk(!) I´m happy to sign for it, and they had my cc details on file anyways!
6. Pool was heated and I was thrilled until I got in up to my knees and noticed how filthy it was. Foamy water with bits of what looked like clumps of hair floating around. I quickly got out and went to sit in the miniscule lukewarm whirlpool for the rest of the time.
6. Pool was full of locals that can pay to use the facilities. Everyone knew everyone and hotels guests were second-class citizens.
7. Unbeknownst to me, pool caps are required for everyone without exception. (One of the locals gave me a dirty look and pointed to her pool cap, which is how I found out.) I agree that it would be nice for people with long hair to use them, but l am mostly bald, with 3 mm long hair for what´s left. (My chest hair is longer and there´s more of it!) Also, I´m a frequent traveller with about 150K miles of travelling a year, and over 100 nights in a hotel a year (as a consultant for a big hotel group no less) and was never asked to put on a pool cap at a hotel before.
8. The local lady finished her laps and then went to complain about us. The staff came up and told us caps were mandatory. Happy to comply, I asked for two caps, assuming they would be free of charge, single-use caps. She happily said "sure" and asked for my room number. (Turns out she had wanted to charge EUR 3.50 each, without even telling me!)
9. She then explained - as we grabbed our things and were running out - that they had hair problems and that was why they started to require the caps. Clearly they were trying to save on filters, and clearly it wasn´t working.

So if you don´t want to swim in a filthy pool, sit in a knee-high, lukewarm whirlpool, pack a pool cap, and get mistreated in the pool area, even if you are an actual hotel guest, skip this hotel!!!

Charming little hotel tucked away in the back streets of Mahon.
This hotel delivered exactly what I expected from a 3 star. From the outside it doesn't look much but inside everything is fine. The rooms look recently refurbished and everything was neat and clean. The spa on the roof was enjoyable, and almost deserted, and had a view over the rooftops of Mahon. This is complimentary to hotel guests with a range of treatments at additional cost. Breakfast was nice and offered a huge choice of items. Walking time to the port, with a great selection of restaurants, is about 10 minute walk. All in all and nice find which I would recommend.

We stayed at the hotel one night during a two-week trip to Menorca and it met our needs for a nice, clean room. The staff was friendly and helpful, particularly with making reservations since we were using a payphone and had some difficulties with the phone. Good, included breakfast buffet. There was nearby parking. It seemed more like a business-person hotel, located in the downtown area rather than being oriented to the sea and to tourism, but tourist areas were within walking distance.