Me and my husband stayed at La Sommità for two nights as it seamed the best solution to explore Ostuni from within. And in fact the location is perfect. While booking I asked for the suite Il Sole, which has a stunning balcony over the valley (most of the other rooms are quite dark, as you are in ancient walls), and this too was the right choice.
But that's all, beacause the hotel is managed so badly that you nearly forget the beauty of the design and the superb location. I lately discovered that this property - born as a very selective hideaway under I Culti brand, a Milan-based furniture&design&wellbeing company - has been recently acquired by Rallo Group. My feeling is that the original charm and attention to details has now been replaced by a new cost-saving approach. The staff members seem to be lost, with no rules/no guide, not professional at all. No turndown service, no 24h room service, poor amenities in the bathroom, no wi-fi, horrible mothball smell coming from the spa ('we are oblidged by law'), everything sounds very complicated.
Once again: design is not enough at these prices. What a shame.
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