I and my group stayed for two days at this hotell, and we will never come back! The staff was very unfriendly and rude. No free internett, when I asked to buy for som hours, the receptionist, gave med a rude answer, shaked her head and laughed at me. Asking to buy wather, she became annoyed when I asked twice, because I did not understand her whispering. Some persons who shared a room togheter, had to get the receptionist to unlocked their door, she became very furious because they had not turn off the light at the room...Next day when the group return to the hotell after visiting Berlin, a key to one room was missing( we all had given our keys to the receptionist when we leave earlier), the receptionist became very furious and yeld that the persons in this room had missing the key on the trip and want them to pay for a new key!! When we asked her to looked after the key at her disk, she found it at once..We asked her for an excuse, she throw the key to us, said "sorry" with a very annoyed voice..When I and my roommate came to our room, the door was unlocked after the cleaning personal had been there, Fortunately nothing was taken, but we both had some expencive things who could have been stolen..We did not give a message to the staff about this, because they would not care.. The day after, when we were chekking out, a friend of mine payd a room bill of 5 euro. When we satt in the buss, the receptionist run to the buss with the same bill my friend just have paid for and telling our guide that she had not paid the bill!! Fortunately she got a paper where the receptionist had sign that she had paid the bill..At last,the restaurant personal was also rude, when I and my friends take some drinks after dinner, the lady who served us beg us to leave, because she was tired of us buing drinks of her, and she had better thing to do (the restaurant was not closed). At all, a terrible stay because of the moody staff, who gave an attitude that they did not want visitors there, especially people who was not German citizens. My recommend is: do not ever consider this hotell for your stay in Berlin!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC