My husband and I truly enjoyed the ambiance of this beautiful Chateau. Impressive grounds and facilities, very well maintained. Breakfast was served and the setting was lovely. However, twice out of our four night stay, we had to ring the bell for service which, of course, was a bit off-putting, and within a few minutes a staff person would appear to serve coffee, etc. A very awful experience: the theft of my new Kindle on the last night (or during our early morning at breakfast?) of our stay. We discovered this was missing as we were driving about two hours after our departure. We called immediately. The staff at reception said they would check the suite as we had given them the 2 locations where the Kindle had been placed. They assured us they would go up to the room and look in every spot. We told them that it had been placed on the bed side table and also on a side table-- After calling a few times we were told that the Kindle was not found--and we told them it had to be there because it was never removed from the room (except the lst night of our stay when we showed a staff member the device as it had family photos and this was at the reception desk)- As we know the Kindle was stolen from our room (which was always locked when we left the room--self-lock) , we were disappointed in the responses we received from the Chateau. Though the Kindle was stolen from our room, we feel worse about the attitude of staff and reception than the actual loss of a costly item. A Chateau of this reputation and standing should be more respectful of their guests and
respond to their queries in a more elegant manner. I cannot recommend this Chateau to our friends as we all travel with things of value and consequence that we would hope not to removed from our rooms.

My wife and I stayed for one night on two separate occasions in June, whilst driving around France and Italy, staying in some pretty nice places too I might add. (I say this because any review needs some sort of context and benchmark.)

From the moment we arrived, everything was just wonderful. Our welcome from the manager, Madame Schwartz, was so friendly and warm, and yet totally professional and never over-familiar. Arriving tired at 3 pm, we were ushered into the courtyard and sat in splendid summer silence, birds twittering and sun shining as we were brought Chablis and a platter of meats and 6 regional cheeses and breads. Divine. Our standard room was beautiful and quite immaculate - as another reviewer has implied, everything about the place is old world style and charm married with modern conveniences. Exposed timber beams meet classically stylish marble bathrooms meet flat panel TV. Lovely furniture and paintings, classy communal areas, stone staircases - just beautiful.

All the staff are a pleasure and work hard for you, and yet are very relaxed in their manner. Lots of smiles, lots of help. This is not a hotel in the fully accepted sense of the word. There is no restaurant or bar as such, no swimming pool, no air conditioning - but none of that matters. Use the place as a quiet escape, or as a base for exploring Burgundy, and simply eat out. We enjoyed meals in Nuits St Georges and Gevrey Chambertin which are very close by, and there are a couple of restaurants in the pretty village which you can stroll to in no time at all. If the weather's nice you can have breakfast in the garden, or if indoors you can sit at a huge dining table with the other guests (not a problem at all, the place is lovely and quiet, and even when full it feels empty - just 10 rooms here).

When we returned on our way home two weeks later we were greeted like long lost family and felt instantly delighted to have chosen a repeat visit. A different room this time, again just standard but equally beautiful, and a quick tour of some of the suites revealed that they were also lovely. We also visited their 900 year old caves underneath the building for some wine tasting - expensive Premier Crus and Grand Vins included - and whilst you can probably buy similar wines cheaper, you really don't mind if the service and tutoring are friendly and informative, which they were.

Heartily recommended to anyone, but especially those who appreciate something a little different and a bit classy.

This hotel is truly a gem. It is the finest hotel I have stayed in in France.

We stayed in Les Armourses suite. The room featured 20 ft high cielings, fireplaces in both the bedroom and the sitting room, and a thoughly modern bathroom. Check out the website. The pictures do not do justice to the beauty of the hotel and the setting.

The staff is very helpful and quite pleasant. They helped us with wine tours, resturant reservations, and information on where to go.

The location was actually quite ideal. You could truly rusticate in the French countryside, yet freeway entrences were no more than 10 minutes away if you needed to travel a long distance. (You cannot see or hear the routes anywhere near the hotel, or even the next town over.)

The breakfast was superb. It was classic french with a few additions. There was always Cafe au Lait or Hot Chocolate available. There was marvelous local yogurt, honey, and preserves. All the other standard fare for a deluxe continental breakfast was included with the buffet.

Chambolle-Musigny is a quitisental small Burgundy village with wineries, resturants, and tons of ambiance and terroir. It is truly a lovely location.

One other thing that was suprising was the condition of the Hotel. It was in excellent condition. There was no peeling paint. Everything worked. This was the first time that I have stayed in an old building in France that did not have any mechanical or condition problems. The recent restoration was meticulous and excellent.

I used to design materials for the building industry, so I tend to look in all the corners for defects. Old habits die hard.

Our stay at Hotel Andre Ziltener surpassed all of our expectations in scenery, staff, comfort and amenities. The hotel was spotless inside and out. We enjoyed returning to the comfort of our suite (Les Bonnes Mares) each evening after a long day of touring other villages and visiting wineries. It is truly a hidden gem in the small village of Chambolle Musigny and we would return without hesitation the next time we visit the region.

Service was extremely friendly and professional, yet unpretentious. We highly recommend visting the wine cellar. Much to our surprise, the wines despite a lack of advertisement were so good that we ordered a case to have shipped back home. Madame Ballois who hosted the tasting was knowledgeable, professional, elegant and also funny. She offered us a relaxing, yet informative experience which was one of the best during our 10 day visit in the Burgundy region.

The restaurant "Le Millesime" which is in the village and walking distance from the chateau was fabulous! Service also professional, personal and friendly. The meal was on par with what we have experienced in many high end restaurants in France and the U.S. without the prices. The wine list was superb and the wine recommended by the waiter/sommelier was a perfect pairing with our selected dishes. The flavors, quality, and presentation was equivalent to what we have experienced in Michelin rated restaurants without the coldness of atmosphere that you might experience in a Michelin rated establishment. The cuisine was traditional French with a contemporary twist. We look forward to returning to the hotel and restaurant again.