This is NOT a 4* hotel. We stayed for 7 nights during the New Year holiday. The hotel is simply a traditional lodge, and seeing what's available in the area it definitely is NOT a bargain. Good breakfast, awful dinner - tasteless, no traditional menu, no a la carte option. Even though we had pre-paid for dinner - we ate out 1/2 of the times. Another problem: NO room service, no mini fridge in the room, not even a bottle of water! If you needed water: 4.5 euros/bottle! These are problems when you have young kids- how to prepare the baby's milk, how to keep snacks - we kept them on the balcony! The staff was friendly but distant. We opened 8 Moet champagnes on New Year night, and had a bill of drinks of 20-30 euros/night and not one drink "on the house"! To top it all off, the got a very nasty call at 11:10 am to empty the room immediately because we should have done so 10 minutes before! Unbelievable. We will never stay there again.
- Alpenresidenz Adler Kirchberg
