There is no question that this is a great hotel with good service and one which I can recommend whole heatedly.
There are a couple of areas which let the hotel down a bit but they are not major weaknesses. The first is simply that the hotel is far too hot! I thought it was just me at first but my colleagues also complained as did a friend who has stayed at the hotel on another occasion. In my room it was not possible to adjust the underfloor heating and even after asking for it to be turned down it was still too hot which made it impossible to get a good night's sleep.
Another "weakness" is the lack of WLAN other than in the reception area. I assume that this is deliberate but is a pretty irritating to say the least.
Finally, I think that the reastaurant staff let the side down a bit. Lots of bodies but staff were not that attentive. The food is ok but nothing brilliant.
Overall, a very nice hotel but some room for improvement.
- Der Krallerhof Hotel
