What a spectacular hotel – in every way. The building, the style, the interior décor, the rooms and suites, the staff, the management, the dining room, the food – all superlative.
The old castle has been totally renovated to the highest standards, and the new wings are every bit as beautiful. I cannot emphasize enough how grand the Schloss Velden is.
As part of our Christmas vacation this year, I stayed at the Schloss Decemebr 23 – 27 with my sister and her husband. I had a “Deluxe” room, and they had a junior suite. The deluxe room was spectacular enough – huge by any standard and decorated with exquisite taste. But the junior suite was exceptional – it featured a stone wall separating the living area from the bedroom, complete with a see-thru fireplace. Everything was in tip-top condition, and the staff could not do enough for you. When communicating with the hotel, they assign a “Personal Assistant” who will take care of any and all requests. Our contact was “Nancy” and her expertise and enthusiasm were remarkable. The doorman was “Sonny” and his personality was perfect, and his linguistic skills superb (6 languages).
The rooms were fabulously electronic. The drapes could be remotely opened and closed, the lights could be controlled from bedside, or other strategic points around the room, the bath or the foyer. Closet space was phenomenal. The bathrooms spectacular, with both a large bathtub, and a marble encased walk-in shower. The sinks were large square glass vessels, completed by very high-tech plumbing fixtures.
The spa facilities were among the best I have ever seen. The indoor pool is huge and the tile work is exceptional. A large sauna, steam room and hot pool are also available. The exercise room had the best equipment, and the Zen Garden relaxation room looked inviting! I did not indulge in any spa treatments, myself.
The general manager, Mr Alexander Orlandini was omnipresent. He was always concerned with the guests’ well-being and circulated thru the hotel facilities on a regular basis.
Christmas Week dining was a brilliantly staged affair with special menus each evening. The food was fantastic, the service superb. I was startled to realize that the plate side silver service was, in fact, Christofle. Absolutely superb. The breakfast buffets were feasts for the eyes and taste buds! Everything perfectly arranged and presented. Everything fresh and the best available. No stinting on quality, whatsoever!
Schloss Velden is fairly remote – midway between Villach and Klagenfurt, in a small town in southern Austria. It sits on the beautiful Wörthersee Lake; so the beauty of the surroundings complement, perfectly, this grand hotel.
This hotel does not have a nickel and dime policy on anything. Included in the rate are breakfast, the contents of the mini-bar (non-alcoholic), free internet, free use of the spa facilities, and free parking. Pretty amazing!
I cannot praise this hotel and its staff enough. This is probably my favorite European hotel!
The Tripadvisor title of this hotel indicates that it is a Capella Hotel. They no longer manage the property as of September 1, 2011 – it is now a Falkensteiner property.
