We spent a small holiday in this Hotel, with many anticipations from these rewiews. We confirm that the Hotel is a very good place: businesslike and accomodating receptionist, the staff take care of you in the finest details, the restaurant, the bar, and the common areas are delicius and quite quiet. The restaurant offers an amazing menù every night and a various buffet in addiction made of vegetables, many kind of bread and cheese, dried fruit, salads. The buffet of the breakfeast offers fresh and dried fruits (seasonal and out of season: i think we don't need to eat strawberries and watermelon in genuary on the alps) theas, coffees, fruits juices and vegetable jiuces, cow milk, crèpes, croissant, marmelades, butter, honeys, cioccolate cream, omelettes, ham, sausages, cheeeses, cereals, yogurths, biscuits, almost 6 type of bread, creackers. The room was very clean and comfortable, the staff changed every day the towel in the bathroom, and we didn't need this considering the use of these. In the room we found the soaps, the nail blade, the cotton fiocs and the cotton to remove the make up, 2 shower caps, 2 pair of slippers, 2 bathrobe, 1 shoehorn, 1 brush to clean the shoes, 1 big bag to keep your staff with you when you go to the SPA.We had a little problem with the pillows, empty pillows, but if u like to sleep on a solid pillow u can ask for some pillows more to the receptionists, 2 or 3 of them are like one normal.
The SPA: well kept, the staff is quiet polite, bookin the appointments for the treatments is easy and fast, but the masseurs are very bad and unable to make any relaxing massage. Personally i'm not an hard punter but I cannot avoid to say that i recived 3 very stressfull and not significant massages; Cold Hands, any care of the gesture, cold room, are only the beginnig of the problem in the SPA. The Products that they sell in the SPA and they use on your body are not of good quality, St. Barth's products are plenty of paraffinum liquidum and silicone polymers and they use theese products mixing with Baborganic creams that are very good racy!! I've booked a Baborganic massage and i recived a mixed mush of st barth avocado oil an baborganic cream!!!!!!!!!! Baborganic products payng due attention beacouse are the only products in the spa made of natural ingredients. The Swimming pools and the saunas are ok, but the garden all over it is frumpy and this is not good for an hotel of this calibre. Another critic: when we came on holiday at the Carinzia Hotel there was a snow storm, the snow and the ice where keept in the next days autside the entrance of the hotel and anyone strewed any salt!!! Closing: Very good place to relax and restin, eating fantastically; The Spa is under the low standard, so if u are a real lover of Spa treatments don't reserve any appointment to get less stressed.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC