For a 2 star hotel, this was very good. Heaven knows what those people were expecting-it is a 2 star hotel in Mallaig! OK, there was no-one in Reception when we arrived, but there was a notice directing us to the bar, where we were greeted by a charming barmaid, who made us welcome and booked us in.

The rooms were OK-there was even a hairdryer! We were told breakfast was from 8am, but discovered that it started at 8.30, which is a bit late for the ferry. The food was good and plentiful.

The only thing I would suggest is that they replace the carpets in the entrance/steps-it is old and smells musty, which does not give a good first impression. But, other than that-it is a decent hotel, and very handy for the ferry.

we arrived at the marine hotel from the skye ferry to find reception completely deserted and a message to ask at the bar next door - when we did so the barman knew nothing about it, so we waited on the steps until someone finally turned up who could give us a key.
the room was ok, no complaints there, but when we went down for breakfast the next morning once again the hotel was completely deserted and the restuarant area locked, so we had to go to the co-op opposite to get something to eat.
we have never stayed at such an unwelcoming place before, and our advice if you are thinking of booking, is: DON'T.

Have read the reviews and to be honest find them a little disappointing and thought I would have to comment as I found the hotel clean, family friendly with a very supportive team of staff who made our stay very pleasurable!!!
Ok it is not the Ritz but if you are looking for a hotel where you can use as a base to explore the west coast at an affordable rate, that is a stones through from the local restaurants and the harbour then it is well worth a visit!
We caught the steam train from Fort William which added to the pleasure of the whole experience and would easily recommend the whole package.

Good value for money. We were treated excellent and all the staff were extremely friendly. We really enjoyed our breakfast the next day and the scenery was fantastic around the hotel. I don't know what the other reviewers were expecting from a two star hotel, but it did the job for us and we'd happily go back.

We had a chat with the owners whilst at the hotel and had been notified that they had just replaced the carpets, tv's, lights, bar, kitchen equipment and more just before we arrived.

Whilst some of the reviews on this site may have been relevant a year ago, they are out of date now.