Thank God we stayed here for just 1 night, October 4, 2011. The service in this hotel is terrible, the worst in our entire tour. Service was so bad that we had to bring our own luggage to our room and back to the bus. The hotel is located out of the city center but beside an outlet mall. The shower head in our room (Room 2110) was leaking all over including the ceiling. The only memorable thing was we had one of the best dinners in a Spanish tapas resto in the mall beside the hotel. The hotel staff including front desk definitely need a reorientation on guest service.
- Austria Trend Hotel Salzburg
