Our group (9 persons) decided to book Hotel Riverside at Baga considering its proximity to Baga and upon recommendation from someone known.
We landed there at 1.00 clock with lots of expectation and hopes in our mind. We were asked to pay the entire the amount in advance along with charges for extra person in each room.
We paid the money and took the keys. The moment we entered the rooms, all our dreams where shattered as the room was in bad condition with lots of mosquitoes, lizard and other insect roaming around.
There was no TV, no telephone to contact and no room service available. We still agreed to stay as we were all boys and would spend more time on beaches rather than room. We were under the impression, that the extra mattress would be allotted to the third person since, we had paid the charge, but while enquiring during the night about the extra, we were asked to pay extra money for the same.
Since we all were tired we paid the amount and took the bed sheet. Next day when we went for the complimentary breakfast, we were told that only 2 breakfast (consisting for 2 slice of Toast bread with butter, jam and a cup of tea) per room. The charges for extra person was for room only and not include breakfast.
The staff was neither courteous nor polite with the customers. They didn’t even bothered to clean the room the next, neither did they provide any clean towel or soap.
They were interested to server the foreigners only and not Indian people.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC