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Old Chapel Inn – reviews, photos

St. Ann's Chapel TQ7 4HQ, England
Hotel amenities
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11 reviews from our community

    Trip type
Traveller rating
    2
    1
    0
    1
    7
Date Rating
Kent
1 review
“Neglected, forgotten, avoid at ALL cost”
1 of 5 stars Reviewed 13 April 2008

Waste of money.
Overpriced
Crap frozen food served in "fine dinning" dirty restaurant
It doesn't look anything like on pictures (taken in 2004/2005)
Tired and unfocussed staff
Poor management and customer service
No attention to details, mixed modern and medieval décor (professional designers? Blind and with no taste, I think!)
Money-making inhospitable owners (very often with a drink during working hours)
Wouldn't even stop there for a drink if I were thirsty

  • Stayed May 2004
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Paris
1 review
2 helpful votes 2 helpful votes
“Hope you have a sense of humour”
1 of 5 stars Reviewed 3 October 2007
2
people found this review helpful

We only stayed here because all the places we had selected were fully booked. We took a look at the website and thought it would have a "ye oldie charm" about it. The moment we stepped inside we were hit by the smell of old cigarette smoke. We were soon greeted by the owner whose first words were: "weren't you told we don't greet guests between 3pm and 6 pm?" (!) No hello, no nothing, just "I guess I should get you your key then". We got to the room that smelled just as dank as downstairs. You couldn't see through the window it was so dirty and covered in moss. Mould and damp stains all over the bathroom ceiling. And yes we too noticed that the water came up the shower outlet when the lavatory was flushed (!) Next to no hot water which took forever to come through anyway. We had planned on having dinner there but instantly changed our mind and went to the Oyster Shack down the road which was very pleasant. Left the next morning in fits of laughter because what else can you do...

  • Liked — It was an old chapel
  • Disliked — It was dirty and smelly
  • Stayed September 2007, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Devon
1 review
3 helpful votes 3 helpful votes
“Dirty and neglected”
1 of 5 stars Reviewed 9 August 2007
3
people found this review helpful

I wish we had read the reviews from last year before we booked! We had the Valentine Room which looks lovely on the website but now has a large damp stain and crack across one wall in the bedroom and mould and damp stains all over the bathroom. There was barely any hot water so we could not use the jacuzzi. It was generally shabby, untidy and very dirty. The inside of the dining room windows were filthy and covered in dead insects. Any thoughts of staying for Sunday lunch were quickly abandoned. It is a great shame because it has so much potential but has been very neglected. Priced at £130 a night (we did get a reduction of £30 because of the lack of hot water) it was a very expensive mistake and ruined what should have been a lovely weekend.

  • Liked — It was convenient for the restaurant we had booked
  • Disliked — How dirty and neglected it was
  • Stayed August 2007, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Somerset
1 review
2 helpful votes 2 helpful votes
“Very Disappointed”
1 of 5 stars Reviewed 28 August 2006
2
people found this review helpful

The Old Chapel inn looked like an ideal place to spend a few days, unfortunately we were very disappointed. The overall appearance was very shabby and not as depicted on the website. We liked the decor, which was tasteful. Evening meal was of good qualilty, but took an absolute age, no bread, no Salt & Pepper. Just one waitress, very sweet girl, but run ragged. The room was positively tiny, my husband and I kept crashing into each other. The Shower room was miniscule, water came up the shower outlet when the lavatory was flushed. Breakfast was a huge disappointment and very greasy. Last but not least, the room was right on a busy coastal road at a junction, therefore cars accelerating away all the time and above the bar, with the last person leaving at 01:00 in the morning and all could be heard. We requested another room, but told that none available. If it wasn't for the fact that we would be charged a cancellation fee, we would have moved on elsewhere.

  • Liked — The Decor
  • Disliked — Very Poor service
  • Tips/Secrets — Dont go there
  • Stayed July 2006, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Manchester
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Very Loud and Smokey Place”
1 of 5 stars Reviewed 21 August 2006
1
person found this review helpful

Although our Hosts were very friendly, and the food was good, we would not return to this place because it is NOISEY and SMOKEY! It is located on a very busy road junction that feeds the Chalaborough Caravan site - so continuous noise past the bedroom window when you're trying to get some sleep. Also the cigarette smoke from the downstairs bar drifts up the stairs and stinks the bedroom out. In addition the noise from late night drinkers was keeping us awake as the landlord encouraged late night drinking "parties" after the front door was locked up. It's a pity these things spoil what could be a nicer place, but as the landlord is a smoker himself I don't think he fully realises how much this upsets non smokers.

  • Liked — Good Food
  • Disliked — Very Noisey and Smokey
  • Tips/Secrets — Suitable for Smokers and Late Night Drinkers who like lots of noise
  • Stayed July 2006, travelled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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3.5 of 5 stars ) 11 reviews
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