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Aquaviva Hotel & SPA – reviews, photos

4.0 of 5
53031 Casole d Elsa, Italy
Hotel amenities
Aquaviva Hotel & SPA
Ranked #7 of 13 hotels in Casole d Elsa
3.5 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
    3
    12
    10
    5
    5
Date Rating
Rotterdam
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Great place , poor service and food”
3 of 5 stars Reviewed 21 September 2007

Great and beautifull hotel, but the service is very poor.

It took them 3 days to send someone to activate the interent ( ethernet connection $6 for 2 hours ) and 3 days to repair the safe.

Sorry is a word that they do not understand.

Breakfast is average always te he same burned croissants.

We took a lunch , that was very poor.

To bad becouse the place look great.

  • Liked — Interior
  • Disliked — service
  • Stayed September 2007
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Ask nesse_7 about Aquaviva Hotel & SPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
1 review
7 helpful votes 7 helpful votes
“Hotel fine, shame about the food.”
2 of 5 stars Reviewed 10 July 2006
7
people found this review helpful

I booked this hotel as a nice break for my fiancés birthday. The hotel is very modern structure set in the Tuscan countryside with good facilities (we were primarily interested in the indoor & outdoor swimming pools). The rooms are of a good size and with air-conditioning. There two floor levels; the top floor rooms having a balcony and the lower a small garden area. The ground level rooms are less secluded as the gardens are only separated by wooden lattice frames.

Everything was fine until we went for dinner that we had booked with the hotel. The food that was served was simply terrible.

The ‘menu of the day’ (incidentally I noticed was the same menu as the previous day) had a choice of three starters and three main courses. I chose the seafood linguine to start with, and the dish looked and tasted like it had been cooked many hours previously and had been kept on the heat – the squid, prawns and parsley had all turned a brownish colour. Not nice. The other dishes were equally poor. The food that was served here seemed like a cynical exercise in cost cutting.

If my fiancé and I had not had anything to drink, we would have left and tried to find an alternative.

It is a shame, the hotel is otherwise fine (if perhaps a little expensive for what it is) and would be perfect place to take young children. But the fact that the restaurant food is so bad, and the nearest restaurant (in Casole d’Elsa) is 4km away means that I can not really recommend a visit.

  • Stayed July 2006
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Rockgoby about Aquaviva Hotel & SPA
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San vincenzo
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“BuoNa permanenza”
4 of 5 stars Reviewed 16 May 2012
Google Translation

  • Stayed April 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask NadiaBSanvincenzo about Aquaviva Hotel & SPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grosseto, Italy
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Strategico per visita alle città d'arte”
4 of 5 stars Reviewed 11 May 2012
Google Translation

  • Stayed April 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask vviaggio about Aquaviva Hotel & SPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“4 stelle sono troppe...”
2 of 5 stars Reviewed 25 August 2011
1
person found this review helpful
Google Translation

  • Stayed August 2011, travelled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Valeria F about Aquaviva Hotel & SPA
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Additional Information about Aquaviva Hotel & SPA

  • Aquaviva Hotel Casole d Elsa
Address: 53031 Casole d Elsa, Italy
Price range (per night):* INR4,809 - 9,003

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