We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Erato – reviews, photos

Crete 730 14, Greece
Hotel amenities
No photo provided
Got a photo?
Add it.
Ranked #37 of 52 hotels in Platanias
3.5 of 5 stars 3 Reviews
Which Platanias hotels are on sale?
See hotels
Write a Review

3 reviews from our community

    Trip type
Traveller rating
    1
    0
    0
    1
    1
Date Rating
Bergen
1 review
2 helpful votes 2 helpful votes
“Choose an other hotel if you go to Platanias!”
1 of 5 stars Reviewed 19 September 2009
2
people found this review helpful

Our first impression of the hotel was not good at all.
The room we got was not properly cleaned , there were personal belonings from earlier guests in the bathroom and the fridge and the room was full of mosquitos.
The childrens' extra beds had blood stains, as did the double bed.
The walls had stains on them, and one big, dead wasp stayed on the wall (- for 14 days actually, as if he was a part of the interior).

Kitchen fasilities were not too clean eighter, but ok.
The balcony was very small. We could just about sit all four of us down, but it felt very claustrophobic. There was no room to dry clothes there and the floor was always wet due to the damp from the air conditon.
And, as one of the other reviewers wrote, the air condition was only in the bedroom. So not too much privacy for grown ups who travel with children.

During our stay we learned that the cleaning didn't improve at all (- no matter how much tip we left for the staff..) We also found it quite annoying that we could hear the guests in other rooms and in the hall way due to paper thin walls. One night the family who run the hotel had a social gathering in the reseption (which was next to our room), beeing soo loud they actually woke the children up.

The best thing about Hotel Erato is the location - having the pool area and the beach right next to each other was excellent! The couple in charge of the pool/beach area and the restaurant did a great job. They were friendly and made us feel welcome. In the restaurant both food and prices were good.

We have been to Creete on holiday 6 times all together.
Hotel Erato is the first hotel we have been to that we will not recommend to others.

  • Stayed September 2009, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Eirstrid about Hotel Erato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uk
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
“not a hotel, room 116”
2 of 5 stars Reviewed 12 July 2009
3
people found this review helpful

We booked an apt with a bedroom with two bed and paid a supplement for two beds for older teenagers in living area. The beds provided for our children were unusable. they were sofas and were as hard as rock proving impossible to sleep on. We complained to the hotel who said they would provide two more matress``. They only brought 1 which was as hard as the existing under matress. If you sleep on a rock it does not get any softer if you put another rock ontop! We complained about it again, they said they had no extra beds but brought us a 2nd hard matress ( then removed 1 blanket from the room leaving only three; after complaining we did get the blanket back 3 days before we left!!!)
We took it in turns for our 14 night stay sleeping on two airbeds!!!

The air conditioning was only in the bedroom, wen the bedroom door was closed the living area at night was nearly 30f. As the door had to be left open to keep apt cool there was no privacy.

The tv in the room was an old 12 inch type tied in place with an old belt so high up in the corner of the room it was difficult to watch.

The so called kitchen was an Ikea sink fridge hob CUPBOARD with a roll down front. there was no microwave or coffee maker and the cooking utensils were only fit for a cup of tea or breakfast cerial.

The bathroom was smelly as there was no window and only a small extractor fan.
The door to the room was paper thin so that all hotel noise was clearly audiable as if other people were in the room. at night this was annoying when other clientel came home late

The room balcony had four chairs but only 2 persons could sit at one time unless you wished to literally climb over each other. there was no room for a sun shade making it unusable during the day time. The view was nothing like the view in their web page. It was a view of a derilict piece of ground with a dilapidated apt next to it.

The pool area was very clean and the food was very good. The husband and wife who ran the pool area deserve a 10+. they were polite hard working and always friendly. Only let down was that accommadation that sleeps 100+ should have more than 11 pool beds.Only way to get a pool bed was to do the German dawn raid and place your beach towel over them at 7am! The hotel should let customers use the beach beds free of charge due to this fact rather than charging.
All in all this is a pension and definately not a hotel by any stretch of the imagination.
If you want a room for a few nights this place is fine. 14 nights on an air bed is no fun!!!
Would not return to this hotel.

  • Stayed June 2009, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask male_member about Hotel Erato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Platanias hotels

Porto Platanias Beach Resort
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d276096?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Esthisis Suites Chania
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d1976144?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hotel Toxo
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d665571?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Summertime Boutique Hotel & Spa
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d1861570?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Panos Beach Hotel
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d1985373?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Bryne
1 review
1 helpful vote 1 helpful vote
“The best way to have vacation in Platanias.”
5 of 5 stars Reviewed 3 July 2009
1
person found this review helpful

A very nice and clean hotel with good rooms.
The cleaning of the room is very good, and the workers there are really nice and helpful.
The Pool Restaurant is also fantastic! The manager and his wife run the restaurant in a professional way. They are seviceminded, polite, friendly and nice.
From the menu we can choose all kind of food. Everything from breakfast, lunch and nice Greek dinners - and of course wine, beer and other beverages.
Every wednesday there is Greek Evening with performance of traditional dances, including zorba that makes the audience join the dance.
The only negative about the hotel; No internet! That's incredible in 2009!

  • Stayed June 2009, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jens-Arild about Hotel Erato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Also consider these accommodation in or near Platanias

Erato Hotel, Gournes Pediados
3.0 of 5
64% recommend
"Well placed hotel for touring and relaxing"
CHECK RATES! ABS:HotelCheckRates-d494755?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoConsider
86% recommend
"Perfect place for family's holiday"
CHECK RATES! ABS:HotelCheckRates-d574979?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoConsider
Blue Dome Hotel, Platanias
2.0 of 5
96% recommend
"Great stay - again!"
CHECK RATES! ABS:HotelCheckRates-d621530?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoConsider

Been to Hotel Erato? Share your experiences!

Write a Review Add Photos Add Videos

Owners: What's your side of the story?

If you own or manage Hotel Erato, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing