Our first impression of the hotel was not good at all.
The room we got was not properly cleaned , there were personal belonings from earlier guests in the bathroom and the fridge and the room was full of mosquitos.
The childrens' extra beds had blood stains, as did the double bed.
The walls had stains on them, and one big, dead wasp stayed on the wall (- for 14 days actually, as if he was a part of the interior).
Kitchen fasilities were not too clean eighter, but ok.
The balcony was very small. We could just about sit all four of us down, but it felt very claustrophobic. There was no room to dry clothes there and the floor was always wet due to the damp from the air conditon.
And, as one of the other reviewers wrote, the air condition was only in the bedroom. So not too much privacy for grown ups who travel with children.
During our stay we learned that the cleaning didn't improve at all (- no matter how much tip we left for the staff..) We also found it quite annoying that we could hear the guests in other rooms and in the hall way due to paper thin walls. One night the family who run the hotel had a social gathering in the reseption (which was next to our room), beeing soo loud they actually woke the children up.
The best thing about Hotel Erato is the location - having the pool area and the beach right next to each other was excellent! The couple in charge of the pool/beach area and the restaurant did a great job. They were friendly and made us feel welcome. In the restaurant both food and prices were good.
We have been to Creete on holiday 6 times all together.
Hotel Erato is the first hotel we have been to that we will not recommend to others.
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