I booked this place based on the fact that it had a reasonable rate, but was still listed as a four star hotel. However it is not a four star hotel. It is a complex of self catering apartments. The apartment was nice enough, but it is in no way a four star hotel as their website indicates.
There is a sign in French (luckily I just about worked out what it said) on the back of the toilet door stating that depending on length of stay, then your room either gets cleaned every three days, or if you stay a week, not at all. In my case, I was there 5 nights, and the room was not cleaned once. No clean towels, and we had to buy our own replacement toilet roll. There were cobwebs and dead spiders in the room, and burn marks on some of the light shades.
I wouldn't recommend this place to anyone without a car, as Avignon town centre is a 25 - 30 Euro taxi ride away.
Plus points are that you get more room in an apartment than a hotel room and it has a TV and nice bathroom, but what I saved on the booking, I spent on taxi fares. If you have a car and want a self catering apartment, then this place would probably suit you, but not as a normal city break hotel.
The reception staff were OK, not enormously friendly, but perhaps this is limited English language skills than anything else.
