One of the best places we have ever visited. terrific value for money. The staff could not have been better and we felt so rested and relaxed. Going for longer next time and there will be a next time..

If I go back, I'd probably stay at Hotel Delfino.

One good place to eat is Lupita on the Zocolo (town square). Great fish tacos, veg fajitas, gazpacho, tortilla soup, and other dishes.

From the moment we arrived, nothing was as advertised. After requiring a payment using Paypal, the management tried to pass the cost of Paypal on to our party. The boats and boat trips were also not as advertised. The hotel had assured us that they had their own boats that went out at 7am to avoid rough waters and that one of them was small and would be available to our small party. The hotel does not have its own boats and contracts with a group that goes out at 9am. It is better to walk down the beach and arrange for your own boat directly with the operators. We found good service at Mario's, which also is a small taco stand.

We had reserved 2 beachfront cabins but got one that looked directly on the pool (people waved to me through our front window from the pool) and a slightly better one that looked into a boat parking area and then on to the beach.

A beautiful beachfront cabin was unoccupied and after an hour of discussion with the owners (patronizing man and disdainful woman) we were allowed to move one couple into the better cabin--but for only 2 of the 4 nights we were there. Supposedly a repeat customer had booked the only good cabin for our last two nights. But that wasn't true either. After we moved a group of 4 crowded in it for one night and then another cple who stayed only one night.

The cabins were so dark that you could not read in them in the middle of the day and the air conditioning didn't work. We opened windows and blasted fans, but that let the mosquitoes in.

Breakfast was white floppy bread with hydrogenated peanut butter, cheap jams, and spoiling fruit. Coffee was done in a big tin 50s percolator and tasted like it.

The hotel architecture is nice, I had some trouble with the payment of the reservation and I don't believe the hotel staff handle it correctly.
Rooms are very dark on the inside and also smell a little moldy.
This was my 3rd stay but mainly because the last 2 times this was really one of the best hotels on the island, but the this 3rd time I realized that now there are many other nicer hotels in the area including the one next to Xaloc (Casa Sandra) where some friends stayed, there even the ambiance is better that Xaloc, staff much nicer.
If I was to return to Holbox I don't think I will be staying here anymore.

There were several problems with this place.
1) Having fullly paid in advance, when I arrived I was presented with a $53 bill for having used paypal. This had not been disclosed in advance and in fact I had received confirmation that I had fully paid for the accommodation.
2) I was assured that the resort owned 2 of their own boats that were available for whale shark tours and that 4 of us could book the smaller boat for $90 each. In fact, the resort owned no boats and contracted with others to provide the service from town for $110 per person on boats that held up to 10 people.
3) The room came with a continental breakfast. I have never seen a worse continental breakfast. It consisted of white bread and a toaster with butter and jam available, a very small fruit plate which often contained moldy or way over the hill fruit and a glass of tang.
4) In general the service was not friendly or helpful.
5) I must admit, though, that the room interiors were nice and the AC good.
I am not a finicky traveler. In fact, I loved all the other hotels we stayed in on this trip.