We stayed at this hotel for one night while down for a funeral. I hadn't been to the hotel since it changed from the old Embassy Suites brand. We had a family suite for 3 people and it was quite spacious and comfortable. The kitchenette made it convenient for making easy meals and storing drinks. The beds were very comfortable and having 2 bathrooms made it alot easier for multiple people to get get ready at once. My only minor complaint is that the shower in the smaller bathroom was very small and I found it hard to not soak the tile around it (the shower curtain would suck into the shower when it was on).
The staff were very friendly and we were able to get Late checkout without incident. It's too bad we didn't get to enjoy the restaurant or the Spa, maybe next time!
The Hotel is in a nice location within minutes of the Penn Centre for shopping and restaurants. It's also close to Brock University, in case you're visiting students.
The best part of the whole experience is something relatively small but it shows the Four Points philosophy. On the kitchenette cupboard in the room were two bottles of water, and a sign on them that said: "It's just water, of course it's free!".
I will definitely return the next time I'm in town!
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