i am writing this review as i have read the others and feel they reflect very harshly on the restaurant although sadly they do have a point the service at the restaurant has sometimes been good and other times been very poor which is unfortunate as the food here is realy second to none in gosport we have eaten here on many occasions on business and leasure and everytime very high standards unfortunately this is not reflected in the waiting staff you would not go wrong with some proper training as customer service skills is almost non existent from some of the staff the moment you step into a nice establishment like this you expect to be treated well, all this said i have still booked to come back at christmas with my family as i have said the food is superb just need to match this standard with the waiting staff please imnot giving up on this place as the food cant be beaten

My father booked this hotel as the Anglesey was full. There were events on both the nights he stayed a birthday party on the first night and a wedding on the second although was advised of neither when he booked. The room was very small (I wish I had a photo on my phone to show how amazingly small) and the water pressure very poor, although eventually hot water did arrive (Dad found it quicker to boil his kettle in the mornings and fill the sink with the kettle). On the Friday night Dad and I went to the reception to arrange a wake up call which seemed like he was asking for the impossible and a newspaper in the morning. Needless to say neither happened, no call and the lady at reception said that they did not offer 'this service' when Dad asked for his paper!!!! Breakfast was poor and rationed, i.e not buffet style. Saturday night was worse with a very boisterous wedding indeed, certainly no need to have to leave his room to enjoy the disco. On leaving reference to the water pressure was ignored and not surprisingly no enquiry made on whether he enjoyed his stay. For the price paid this is a really really awful hotel with no concept of service. Probably once an excellent hotel from earlier reviews and now cutting everything to the bone to maximise profit.

Stayed for 3 nights with friends. Children on reception understandable as is a family run hotel but service generally to the worst level i've ever experienced. To be able to hear the staff slagging off paying guests sat in their resturant is quite simply not acceptble. The vulger language used by staff in the kitchen/ waitress just about sums up why I feel it my duty to discourge others from spending their hard earned money somewhere that blatantly has no respect for its customers.

Bad start: owner's small children riding their trikes around reception area. First room we were allocated was small, with twin beds placed end to end (only one had a bedside light). No chair or wardrobe - just a few hooks on the wall. After complaining we were given a larger and much better equipped room. However the carpet was very stained and the the decorative state was shabby - marks on walls, etc. Still only one bedside light! The service in the restaurant in the evening and at breakfast was very casual. Many items on the breakfast menu (e.g. fruit segments, sausages) were non-existent. On our second night, the very loud noise from a wedding reception in the hotel went on well into the small hours which prevented us from sleeping. This hotel has a lot of potential but needs a complete makeover and a more professional approach to its management and service.